HVAC Counter Sales Representative - Lake City

Fox Appliance Parts•Lake City, GA

3d•Onsite

About The Position

Counter Sales Representative - HVAC Equipment and Parts Fox Appliance Parts is seeking a qualified Counter Sales Representative to offer excellent customer service, gain and share product knowledge, and provide an efficient and positive customer experience. This candidate must be a team player with a positive attitude, sense of urgency and high energy level, along with dependability, honesty, and integrity. Location: Lake City, GA Who We Are Established in 1948, Fox Appliance Parts operates locations throughout Georgia, Florida, and Alabama. Specializing in OEM Appliance Parts and HVAC Equipment, Parts, and Supplies, FOX has built a reputation of integrity and professionalism throughout the industry. We proudly support professional contractors, service technicians, and retail customers with expert product knowledge and dependable service. What We Offer Competitive Pay

Requirements

Previous experience in HVAC equipment and parts sales strongly preferred
Working knowledge of HVAC systems, components, and accessories
Ability to read and interpret model numbers, parts diagrams, and technical documentation
Must be able to lift 50 lbs., bend, stretch, stand for extended periods of time, reach, sit, and walk
Excellent written and verbal communication skills
Excellent interpersonal skills with strong customer-service focus
Above-average organizational skills
Ability to satisfy customer demand quickly and accurately
Ability to follow directions of immediate supervisor and management

Responsibilities

Service in-store and telephone customers in a courteous and professional manner
Provide counter sales support for appliance parts and HVAC equipment, parts, and supplies
Determine correct replacement parts and HVAC components using model numbers, schematics, and technical documentation
Generate quotes and process sales for HVAC equipment, and related accessories
Use computer systems and catalog lookups to determine stock numbers, availability, and pricing
Advise customers of substitutions, updated parts, or changes in equipment specifications
Examine the condition of returned parts and determine eligibility for exchange or refund
Maintain, monitor, clean, and stock inventory, merchandise displays, and workspace
Accurately and efficiently enter sales orders into the computer system
Process end-of-day cash reporting and reconciliation
Manage shipments and coordinate delivery of goods and services