HVAC Counter Sales I

R.E. Michel Company • Reading, PA

44d • Onsite

About The Position

HVAC Counter Sales I Job at in Reading, PA Position: HVAC Counter Sales I We can provide you with growth opportunities, job stability and other benefits...Apply now! Job Title: Counter Sales 1 Full TimeNon-Exempt Location: Reading, PA Reports To: Branch Manager Attention Applicants: We are requesting that you submit your application with a resume attached OR complete question #5 with a full account of your work history. If you do not have a resume, please enter NA in the resume text box. Any questions? Please contact Meghan Allen in HR 1-888-240-3636 : The duties include answering telephone calls, locating items, servicing customers, using computer to generate invoice, loading item(s) in customer's vehicle and delivering product to customer location.

Requirements

• Basic understanding of Heating and Cooling systems, parts and supplies is required

Nice To Haves

• Exemplify excellent verbal communication skills with the general public andor customers.
• Excellent attitude and interpersonal skills necessary to service customers in the branch, on the telephone or at the delivery site.
• Demonstrated proficiency while operating a computer and Prophet 21.
• Basic math skills. Understands the difference between calculating "markup" and calculating gross margin and the effect of that calculation on sales, gross margin, expenses, bottom line, and controllable expenses.
• Ability to read invoices, catalogs, stock numbers and descriptions to accurately identify items.

Responsibilities

• Provide fast and friendly customer service by following "Customer First" standards, in person or over the telephone.
• Display positive attitude by greeting customers as they enter the branch.
• Ensure commitments made to customer meetexceed expectations. Enter customer order in system on the same day the order is received.
• Pull customer orders from warehouse and load into company delivery truck, customer vehicle or stage pick up by using safe material handling procedures.
• Produce and complete paperwork accurately including but not limited to invoices, and C.O.D.'s, special orders, vendor purchase orders, shipping and receiving paperwork.
• Ensure all product leaving the branch is billed. Collect payment via cash, or credit card and by following all money handling procedures.
• Follow procedure to process all customer returns and warranties the same day it is received.
• Maintain self service area by restocking, rotating displayend caps, and tidying area.
• Createmaintain branch displays that support corporate programs and branch's strengthsmarkets.
• Use all available resources to locate product for customers. Provide updates as necessary to customer on delivery and backordered product.
• Immediately reports damage, safety issues and accidents to supervisor.
• Use sales tactics to promote special items or sales. Keep up to date with all new product information. Educate customer on available product, make recommendations and provide information as needed.
• Perform warehouse duties whenever necessary. ­Duties include but are not limited to clearing of debris, pallets and cartons, sweeping, vacuuming, cleaning bathroom, emptying trash, tidying shelves, and loadingunloading by hand or using material handling equipment.
• Maintain a safe and clean work environment by keeping workstation neat and orderly.
• Professionally represent the R.E. Michel Company by wearing the approved company uniform and abiding by company grooming standards at all times.
• Other duties as assigned.

Benefits

• RE Michel offers a competitive salary and benefits package to include immediate participation in the 401(k) Plan; Disability, Life Insurance, paid holidays, paid sick time, paid vacation times; other incentives. As well as, Medical, Dental, Vision and Supplemental Plans to choose from.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees