HVAC Counter Sales Associate

VP Supply Corp • Rochester, NY

1d • Onsite

About The Position

The HVAC Counter Sales Associate plays a key role in supporting our contractor and walk-in customers by providing product knowledge, order support, and exceptional service at the counter. This role is ideal for someone with HVAC experience who enjoys problem-solving, learning new products, and building strong customer relationships.

Requirements

• 1–3 years of experience in HVAC, counter sales, or a related trade environment
• Strong product knowledge or hands-on HVAC experience preferred
• Customer-focused mindset with strong communication skills
• Ability to problem-solve and stay organized in a fast-paced setting
• Willingness to continue learning and growing within the HVAC industry
• Reliable transportation and ability to work a consistent schedule

Responsibilities

• Greet and assist customers at the counter in a professional and friendly manner
• Provide product recommendations and technical guidance based on customer needs
• Process orders accurately using internal systems
• Support customers with product availability, pricing, and order status
• Maintain a clean, organized, and well-stocked counter area
• Build strong relationships with repeat customers and contractors
• Stay up to date on HVAC products, vendor offerings, and industry trends
• Collaborate with warehouse and sales teams to ensure timely order fulfillment
• Assist with light warehouse or order-picking tasks as needed

Benefits

• Competitive hourly pay based on experience
• Benefits package including health insurance, 401(k), paid time off, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees