HVAC Commercial Service Technician (Journeyman)

Daikin Applied Americas•Grand Rapids, MI

About The Position

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Company Overview ThermalNetics, LLC is a growth company that was founded in 1972. We employ roughly 90 people and have annual sales of approximately $110M. Our corporate focus is “creating more comfortable and healthy indoor environments by providing innovative HVAC solutions”. In striving to provide the most economical owning experience for the end-user, we provide equipment, parts, and services to ensure the air we breathe in our schools, hospitals, commercial buildings, etc. is something that will allow us all to live happier, healthier, and safer lives. We also do all we can to give people the chance to grow. Our employees enjoy working at a place that offers a small company environment with big company objectives. You’ll be challenged to innovate, encouraged to apply your knowledge, and be well-rewarded for results. Location: West Michigan Summary Under general direction, you will be responsible for the service of commercial and industrial HVAC equipment and systems. As a Service Technician, you will support ThermalNetics’ customers by providing technical support and troubleshooting equipment problems. Education / Experience Associate's Degree or equivalent from a Technical/Trade School with a certificate in Heating, Ventilation, and Air Conditioning and 5 (five) plus years related experience with increasing responsibility. Essential Functions & Responsibilities Provide initial Check- Test- Start for various products we represent. Responsible for servicing products and equipment (not restricted to products we represent) on assigned projects and ensuring customer satisfaction. Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units. Identifies, analyzes, diagnoses, and repairs systems and products at customer's location. Documents work by completing paperwork on each job and maintaining files. Represents Company by serving as a direct customer contact. Provides training for troubleshooting & maintenance at customer site. Provides technical support to customers. Flexibility to work overtime/weekends as necessary. Drives a company vehicle to job sites. Regular travel requirements with some overnight travel. Secures additional work through proactive recommendations based on equipment status and clients' needs. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. In addition to the listed duties, the employee must demonstrate punctuality and attendance on a consistent basis. The employee must also maintain an acceptable driving record and adhere to all pertinent ThermalNetics policies, including drug and alcohol screening requirements and harassment policies. If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Thermonetics! Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live and work. Perfecting the air we share. Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals. And we are honored to say we were named to Forbes' America's Best-In-State Employers list for 2025, ranking #1 in Minnesota for Manufacturing and Engineering. You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges. That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong -- and be able to make your mark. Over the past several years, we’ve proudly welcomed several organizations into our family, each bringing unique strengths, deep expertise, and talented teams. As we continue to grow, these partners play a vital role in expanding our capabilities and shaping the future of our organization. Whichever Daikin Applied company you join, you’ll be part of a unified, supportive environment where you can make an impact and grow your career. Not finding the right fit? Let us know you're interested in a future opportunity by clicking 'Sign In' at the top of the page and creating an account to set up email alerts as new job postings become available that meet your interest!

Requirements

Associate's Degree or equivalent from a Technical/Trade School with a certificate in Heating, Ventilation, and Air Conditioning and 5 (five) plus years related experience with increasing responsibility.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed above are representative of the knowledge, skill, and/or ability required.
In addition to the listed duties, the employee must demonstrate punctuality and attendance on a consistent basis.
The employee must also maintain an acceptable driving record and adhere to all pertinent ThermalNetics policies, including drug and alcohol screening requirements and harassment policies.

Responsibilities

Provide initial Check- Test- Start for various products we represent.
Responsible for servicing products and equipment (not restricted to products we represent) on assigned projects and ensuring customer satisfaction.
Uses a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
Identifies, analyzes, diagnoses, and repairs systems and products at customer's location.
Documents work by completing paperwork on each job and maintaining files.
Represents Company by serving as a direct customer contact.
Provides training for troubleshooting & maintenance at customer site.
Provides technical support to customers.
Flexibility to work overtime/weekends as necessary.
Drives a company vehicle to job sites.
Regular travel requirements with some overnight travel.
Secures additional work through proactive recommendations based on equipment status and clients' needs.