HVAC Comfort Advisor

Apex Service Partners • Charlotte, NC

11h • $100,000 - $200,000

About The Position

At Dilling Heating, Cooling, Plumbing & Electrical , we’re looking for a skilled residential HVAC Comfort Advisor who takes pride in solving problems and providing top-notch service to our customers. Whether you’re experienced in HVAC, sales, or inspections, we’ve created a workplace where your expertise is valued, and your career can thrive. Step into an environment that is built on transparency and collaboration, with a management team who is hands-on with support, and challenges you to become better. You’ll have access to the tools, regular trainings, and support you need to excel. We offer clear paths for advancement, a collaborative environment, and a team that recognizes and rewards hard work. Join Dilling Heating, Cooling, Plumbing & Electrical and be part of a company that supports your growth while helping you make a difference for our customers every day. Your skills are essential to our success, and we’re here to help you achieve your career goals.

Requirements

• High school diploma
• 3 years of sales experience minimum
• Flexible working hours day/nights/weekends
• Must pass motor vehicle & background check and drug screen
• Superb customer service skills, honest, dependable, and reliable

Nice To Haves

• 1 year of HVAC experience preferred

Responsibilities

• Educate customers in new HVAC systems
• Execute sales presentations as outlined in the company's sales procedures, building the value greater than the customer’s investment
• Maintain a professional attitude and appearance
• Assist customers to achieve healthy, comfortable, safe environments by asking questions to find out what their needs are
• Obtain customer authorized agreement for all jobs
• Complete proposals and price jobs to our customers within the guidelines set forth by the Company standards
• Actively pursue referrals from satisfied customers
• Follow up site visits to assure quality, and 100% customer satisfaction
• Ensure profitability of the department by accurately proposing all jobs, using book pricing, with an emphasis on quality and value
• Review all jobs with the department manager
• Communicate with our support staff, in a timely and efficient manner details of jobs, financing, and job scheduling
• Submit via email pictures and required forms in a timely fashion and describe in detail the specifications to finish the job as was promised to the customer
• Communicate to Installers the job requirements and expectations of the customer through verbal communication, pictures, drawings, and written forms
• Maintain contact with Installers and customers during installation to ensure a quality system is installed
• Prospect for new customers by outbound calling or contact neighbors of recent installation customers to increase customer base and personal income
• Attend and participate in regular scheduled sales meetings, special sales training and technician technical training meetings on relevant topics

Benefits

• Competitive Pay: Your hard work deserves top compensation.
• Comprehensive Benefits: Medical, Prescription, Dental, and Vision plans to keep you and your loved ones healthy.
• Security & Growth: Disability & Term Life Insurance, plus matching 401k benefits.
• Career Development: Ongoing training & development with clear pathways for growth.
• Paid Time Off: Paid Holidays & PTO to ensure you can recharge and enjoy life outside of work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED