HVAC APPRENTICE TECHNICIAN

Controls Center Inc•Cincinnati, OH

3h•Onsite

About The Position

Johnstone Supply is a leading wholesale supplier to the heating, air conditioning, and refrigeration industry. Johnstone Grimme Group is privately owned and operates multiple Johnstone Supply Branches in Indiana, Kentucky, Ohio, Pennsylvania, and West Virginia. The company prides itself on customer service, employee knowledge, and professionalism, and is known for its culture that rewards employees with superior benefits, internal career pathing, competitive compensation packages including multiple bonus opportunities, a healthy work-life balance, and a true teamwork environment. Their vision is to "Enhance Lives Through Solutions," and their mission is to "Make the Tech in the Truck More Efficient." They are seeking an enthusiastic Warehouse Representative pursuing a career to help maintain customer satisfaction. The HVAC Technician Apprentice position is a part-time apprentice role. From May through July, Apprentices will work as a paid seasonal employee at one of their Greater Cincinnati branches Monday-Friday. Beginning in August, Apprentices will attend in-house HVAC installation classes two days per week and will continue working as a paid employee in the Operations department the other three days per week. The training consists of 224 hours (28 days, 2 days/week) of hands-on training with a Johnstone instructor, covering residential applications that can crossover to commercial areas. Apprentices will gain essential knowledge and training through hands-on courses and real-world experience in the HVAC industry. Upon completion of the program, the company works with local residential HVAC contractors to place each Apprentice as a full-time installation technician.

Requirements

Candidates must have a clear driving record
Candidates must have a clear criminal record
Candidates must be able to pass a drug screening
A high school diploma or GED equivalency is required
Ability to work effectively in a fast-paced environment
Excellent interpersonal and customer service skills
Excellent verbal and written communication skills
Ability to manage priorities effectively and prioritizes tasks based on importance
Excellent attention to detail
Excellent time management skills
Ability to navigate and resolve internal and external challenging situations effectively and resourcefully
Basic skills in the use of Microsoft Office products
Basic math skills to manage and maintain inventory
Ability to establish and maintain effective relationships with customers, co-workers, and stakeholders
Skill in using web-based tools to research products and information

Responsibilities

Supports branch staff to provide an exceptional level of customer service
Maintains a professional image of Johnstone Supply by ensuring an exceptional customer shopping experience
Receive and process incoming product shipments and unload delivery trucks
Ensures shipments are inspected and any damages are noted and documented
Stores products in proper locations
Receives, pulls, and adequately prepares all customer orders
Helps load products on a delivery truck or for customer
Processes customer returns
Assists with branch housekeeping duties when needed
Performs other duties as assigned by Branch Manager/Supervisor
Learns service and installation techniques from a Johnstone Supply Technical Service Advisor
Gains knowledge of HVAC safety & best practices, and ecological impacts, including EPA certification
Trains hands-on with indoor/outdoor HVAC equipment, including furnaces, A/C's, air handlers, etc.
Learns basic ductwork installation and calculations
Training also includes hands-on work with HVAC tools & test equipment, including meters, brazing torches, etc.