York Factory Direct HVAC Account Manager

Bosch-HomeComfort • Hanover, MD

19d

About The Position

We are seeking an enthusiastic and customer-focused HVAC Account Manager to join our dynamic York Factory Direct Branch in Hanover, Maryland. As a York Factory Direct HVAC Account Manager, you will be responsible for developing and maintaining strong relationships with our clients, driving sales growth, and ensuring HVAC contractors satisfaction.

Requirements

• High school diploma or equivalent
• 3+ years of HVAC Branch or Account management sales experience (outside sales not required)
• Proven track record of meeting or exceeding sales targets
• Proficiency in Salesforce or similar CRM software
• Excellent verbal and written communication skills
• Strong negotiation and problem-solving abilities
• Ability to travel within the assigned territory as needed (75% travel)

Nice To Haves

• Bachelor's degree in Business, Marketing, or related field
• Experience in developing and maintaining long-term client relationships
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
• Strong analytical skills with the ability to interpret data and generate insights
• Self-motivated with a high energy level and desire to achieve goals beyond what is required
• Proven ability to operate effectively across both sales and operations
• Understanding of principles and processes for providing best-in-class customer service
• Business acumen including sales forecasting, opportunity management, and customer planning
• Ability to adapt to and communicate effectively in today's technologically driven business environment
• Excellent time management and prioritization skills

Responsibilities

• Serve as the primary point of contact for assigned accounts, building and nurturing long-term relationships with key decision-makers
• Develop and implement strategic account plans to maximize revenue growth and client retention
• Conduct regular meetings with clients to understand their needs, present solutions, and address any concerns
• Collaborate with internal teams to ensure timely delivery of products or services and resolve any issues
• Identify and pursue new business opportunities within existing accounts
• Negotiate contracts and terms of agreement with clients
• Monitor and analyze account performance, providing regular reports and insights to management
• Stay up-to-date with industry trends and competitor activities to provide valuable insights to clients
• Participate in industry events and networking opportunities to expand the company's presence and identify potential leads
• Maintain accurate and detailed records of all client interactions, sales activities, and account updates in the CRM system

Benefits

• We offer a competitive compensation and a benefits package designed to empower you in every area of your life.
• This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED