York Factory Direct HVAC Account Manager

Bosch-HomeComfortHanover, MD
19d

About The Position

We are seeking an enthusiastic and customer-focused HVAC Account Manager to join our dynamic York Factory Direct Branch in Hanover, Maryland. As a York Factory Direct HVAC Account Manager, you will be responsible for developing and maintaining strong relationships with our clients, driving sales growth, and ensuring HVAC contractors satisfaction.

Requirements

  • High school diploma or equivalent
  • 3+ years of HVAC Branch or Account management sales experience (outside sales not required)
  • Proven track record of meeting or exceeding sales targets
  • Proficiency in Salesforce or similar CRM software
  • Excellent verbal and written communication skills
  • Strong negotiation and problem-solving abilities
  • Ability to travel within the assigned territory as needed (75% travel)

Nice To Haves

  • Bachelor's degree in Business, Marketing, or related field
  • Experience in developing and maintaining long-term client relationships
  • Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
  • Strong analytical skills with the ability to interpret data and generate insights
  • Self-motivated with a high energy level and desire to achieve goals beyond what is required
  • Proven ability to operate effectively across both sales and operations
  • Understanding of principles and processes for providing best-in-class customer service
  • Business acumen including sales forecasting, opportunity management, and customer planning
  • Ability to adapt to and communicate effectively in today's technologically driven business environment
  • Excellent time management and prioritization skills

Responsibilities

  • Serve as the primary point of contact for assigned accounts, building and nurturing long-term relationships with key decision-makers
  • Develop and implement strategic account plans to maximize revenue growth and client retention
  • Conduct regular meetings with clients to understand their needs, present solutions, and address any concerns
  • Collaborate with internal teams to ensure timely delivery of products or services and resolve any issues
  • Identify and pursue new business opportunities within existing accounts
  • Negotiate contracts and terms of agreement with clients
  • Monitor and analyze account performance, providing regular reports and insights to management
  • Stay up-to-date with industry trends and competitor activities to provide valuable insights to clients
  • Participate in industry events and networking opportunities to expand the company's presence and identify potential leads
  • Maintain accurate and detailed records of all client interactions, sales activities, and account updates in the CRM system

Benefits

  • We offer a competitive compensation and a benefits package designed to empower you in every area of your life.
  • This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection.
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