Hunger Relief Program Assistant

METROPOLITAN FAMILY SERVICE•Portland, OR

2d•$19 - $19•Onsite

About The Position

Metropolitan Family Service position descriptions are guidelines. They are not intended to identify every task that an employee will be asked to complete. They are intended as a general outline of the essential work responsibilities and qualifications of the position. This position is open to both internal and external employees. Application instructions are at the end of the description. This position is part-time, between 10-15 hours per week, Wednesday- Friday. It is primarily based at Alder Elementary school, West Powellhurst Elementary school, and Parklane Elementary School. Values: We use creative and proactive problem solving to build and sustain dynamic community-based programs and quality services We believe in the potential of families and individuals at all life stages and focus on prevention, wellness, and independence We build strong relationships by collaborating with our funders, partners, and highly trained volunteers, always striving for an extensive commitment to diversity General Function: Under the general supervision of the Hunger Relief Coordinator, the Food Pantry Assistant is responsible for supporting the overall functioning of Hunger Relief efforts at multiple Community School sites. This includes assisting with the set up and distribution of food at pantry sites, tracking and reporting on volunteer and client data, ensuring food safety standards are being met; assisting in training and tracking of site volunteers; and supporting resource referrals and opportunities for partner engagement. CORE VALUES Equity & Social Justice Values working in a multicultural, diverse environment Values and supports inclusion and program access for clients Supports agency goals for reducing disparity in outcomes for communities of color Adopts anti-racism approaches to services by understanding and acknowledging systemic and individual racism and privilege Collaboration Ability to work effectively in collaboration within all program areas of MFS as well as other agencies Ability and commitment to work effectively within a team-dependent environment and provide leadership and support to staff to demonstrate effective team dynamics Provide information and assist with linkage to broader community and social services Ability to work and communicate effectively with a broad range of individuals and groups Ability to connect position roles and agency mission

Requirements

High school diploma or GED
Program Assistant will need to obtain a valid Food Handlers’ Card for Multnomah at time of employment.
Further food safety trainings may be required by partner organizations
MFS requires all employees and volunteers to complete a criminal background check. We review the results of all background checks individually and consider all of the circumstances of any issues that arise in a background check during the hiring process.

Nice To Haves

Bi-lingual written and verbal communication in Spanish, Mandarin, Cantonese, Russian, Vietnamese, Karen, Tagalog, Nepali, or Burmese
Experience working with families in an enriching, positive manner
Experience working in public school settings
Experience in food distribution, customer service, or similar field
Willingness to ask questions and seek clarification when needed
Ability to work effectively both independently and within a team environment
Ability to manage multiple projects simultaneously
Ability to maintain professional boundaries and confidentiality
Possess excellent time management and organizational skills
Possess strong verbal and written communication skills
Ability to maintain appropriate and professional relationships with clients and volunteers
Ability to communicate effectively with a broad range of individuals and groups
Fluency and ability to communicate effectively in languages in addition to English is beneficial

Responsibilities

Support multiple SUN Community School sites with hunger relief services aspects of delivery, setup and distribution
Assist in food pantry deliveries, setup, and distributions while assuring food safety protocols are being met
Oversee volunteer protocols and processes for all food distribution sites, including volunteer paperwork and data, recruitment, and training
Support in both internal and external resource referrals for clients when possible
Work with the Hunger Relief Coordinators at each site to assure all school staff and clients are notified of closures and changes in the schedule
Keep temperature logs, monitor food shelf dates, and keep all areas food safe and in compliance with OFB and MFS policies
Maintain MFS confidentiality policies and respect the privacy of participating families
Complete site OFB reports, and assist with any additional data collection, tracking, and reporting as needed, including proper data entry in Link2Feed
Keep pantries in compliance during recalls
Maintain food pantry files in collaboration with the SUN Site Manager
Schedule regular social media posts and collaborate with the Hunger Relief team on opportunities for outreach to families and donors
Communicate ideas and concerns to the SUN Site Manager, Hunger Relief Program Coordinators, and Program Manager in a timely manner
Comply with policies and procedures as outlined in Metropolitan Family Service Employee Handbook
Other duties and responsibilities as assigned