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The primary purpose of this position is to serve as a liaison between families, legal representatives, and/or significant others of residents served by O'Berry Neuro-Medical Treatment Center. The role involves developing one-to-one relationships with residents and their families through visits, activities, correspondence, and phone calls. Responsibilities include counseling families related to residents' physical limitations and issues associated with death and dying, notifying families of any emergency issues related to residents, assisting in new applicant screening and the admission process, and participating as part of the interdisciplinary team in resident assessment and care plan processes. The position also requires writing quarterly and annual progress notes for each resident.