HUMAN SERVICES POLICY AND SYSTEMS SPECIALIST

State of careers Rhode Island

3d

About The Position

GENERAL STATEMENT OF DUTIES: To perform highly responsible technical, analytical, evaluative and liaison work for the planning and development of human service programs, policies and systems on a statewide basis; to do related work as required. SUPERVISION RECEIVED: Works under the supervision of a superior with some latitude for the exercise of independent judgement; work is usually reviewed upon completion for effectiveness and adherence to desired objectives and results obtained. SUPERVISION EXERCISED: As required may supervise the work of clerical personnel assigned to assist. ILLUSTRATIVE EXAMPLES OF WORK PERFORMED: To perform highly responsible technical, analytical, evaluative and liaison work for the planning and development of human service programs. To assist in the planning, organizing and development of human service policy and systems in an electronic environment. To do related work as required.

Requirements

• A working knowledge of the methods and techniques involved in the collection and organization of social and economic data used in the planning and development of human services programs, policies and systems; the ability to make technical studies and surveys and to analyze and evaluate said data and make policy and system recommendations; the ability to understand and use electronic file maintenance in effective working relations with federal, state and community officials as well as the general public; and related capacities and abilities.
• Education: Such as may have been gained through: graduation from a college of recognized standing; and Experience: Such as may have been gained through: employment in a responsible technical capacity in human service programs.
• Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.

Responsibilities

• Independently monitor, evaluate and inspect child care centers and family child care homes throughout the State to assess for compliance with applicable health and safety regulations as well as developmentally appropriate service delivery to determine licensure and/or enforcement actions.
• Conduct on site monitoring visits to document and track compliance with licensing regulations.
• Monitoring visits include completing a thorough inspection of physical space including, indoor and outdoor areas; reviewing program policies, inspection reports and staff/child files and observing interactions between children and staff.
• This position requires that specialists engage directly with providers to share monitoring reports, address compliance/non-compliance and follow up on any corrective action.
• Specialists are responsible for managing, tracking and communicating information related to the licensure including renewal dates, current status, and corrective actions including timely follow up.
• Responsible for addressing complaints received by DHS/DCYF, including investigations of abuse and/or neglect.
• May provide legal testimony related to licensure as requested.
• Must have the ability to maintain confidential and updated electronic and hard copy records.
• Additionally, specialists provide technical assistance to programs related to improving service delivery and/or becoming a licensed child care provider.
• This may include participating, conducting and/or facilitating trainings for owners, administrators, child care staff members and/or caregivers working in conjunction with other State agencies and/or partners aimed at improving quality child care for Rhode Island families.

Benefits

• For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.
• Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees