Human Services Enforcement Agent

Department of Health and Human ServicesBangor, ME
19h$25 - $30Hybrid

About The Position

Human Services Enforcement Agents perform investigative, protective services work in locating non-custodial parents; establishing, enforcing, and collecting child support obligations; and establishing the paternity of children born out of wedlock. This position allows for partial telework with management approval based on operational needs after the first 6 months of initial training.

Requirements

  • A Bachelors Degree in Criminal Justice, Business or Public Administration, or a related field.
  • Directly related paraprofessional or higher level experience may be substituted for education on a year-for-year basis.

Responsibilities

  • Investigative services work in locating non-custodial parents.
  • Establishing, enforcing, and collecting child support obligations.
  • Establishing the paternity of children born out of wedlock.
  • Enforcement services work initiating administrative collection actions.
  • Initiating appropriate court action.
  • Representing the Department's interest in Maine District Court in matters pertaining to child support.

Benefits

  • Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
  • Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
  • Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .
  • Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
  • Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
  • Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act .
  • State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .
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