HUMAN SERVICES COUNSELOR I - 64002853

State of Florida • Yulee, FL

9d

About The Position

This position, an employee of the Nassau County Health Department (NCHD), works to protect, promote, and improve the health of all people in Florida through integrated state, county, and community efforts. The employee is expected to promote innovation by searching for creative solutions and managing resources wisely. They are expected to collaborate through teamwork to achieve common goals and solve problems. The employee is expected to be accountable and perform with integrity and respect. They are expected to be responsive by serving our customers and engaging our partners. Finally, the employee is expected to perform with excellence by promoting quality outcomes through learning and continuous performance. Provision of education and skilled supportive counseling to Healthy Start/Connect women and their families to support the program goals of reducing the incidence of low-birth babies, infant death, fetal death, teen repeat pregnancy, pregnancy loss and unhealthy life choices. Services will include outreach, engagement, assessments, crisis management, supportive counseling, education, and developmental testing for Healthy Start Clients. This position’s primary duties will include completing initial intakes and assessments, describing and offering home visitation services in the county for families, providing information on resources, and completing and retrieving prenatal risk screens as needed or required within OBGYN offices. Referrals to community agencies or DOH programs will be provided in effort to alleviate barriers that interfere with the client's or family's ability to maintain a safe and healthy environment and to have a positive birth outcome. These duties will include assisting families in meeting their personal, social, medical and economic needs and attending/planning outreach events as requested in evenings and weekends. The worker will also participate in community outreach and engagement during weekends, afternoon or evenings as needed for community education and awareness of home visitation services and maintain relationships with providers in the county. The position will also be responsible for working within Department of Health clinical services to complete same day assessments and maintain the relationships within community partners and educating on home visitation services and completion of electronic and paper screening process. Complete all trainings and as outlined by Healthy Start Coalition and Florida Department of Health. All services will be completed in accordance with the Healthy Start Standards and Guidelines. Services will be completed by mail, by phone, and in person at public locations including WIC offices, local healthcare provider offices, FDOH offices, and in the home as deemed appropriate for quality service provision. All data and services provided will be documented accurately and completely using the required forms and formats within 72 hours after the service is provided. Duties require working in evenings for educational sessions to meet the needs of the community. Performs all other duties as assigned.

Requirements

• Knowledge of Nassau County and surrounding areas community resources.
• Knowledge of topics surrounding parenting, childbirth, breastfeeding, smoking cessation, and postpartum depression.
• Ability to effectively utilize Microsoft Office suite and electronic health systems.
• Ability to collaborate with team members.
• Ability to recognize warning signs of child abuse and neglect.
• Ability to be empathetic to various socioemotional needs.
• Ability to recognize one’s own knowledge and abilities.
• Ability to utilize skills to adequately communicate via technological databases.
• Ability to complete assessments in person.
• Entering and recording information in written form using electronic system.
• Knowledge of principles and processes for providing customer and personal services.
• Talking to others to effectively convey information via phone and in person.
• High School Education
• Experience in social service-related field
• Experience working with Coordinated Intake and Referral
• Proficient in technical databases such as Microsoft word, excel, etc.

Nice To Haves

• Some college or Degree in Social Work
• Experience working with Maternal Child Health population.

Responsibilities

• Provision of education and skilled supportive counseling to Healthy Start/Connect women and their families to support the program goals of reducing the incidence of low-birth babies, infant death, fetal death, teen repeat pregnancy, pregnancy loss and unhealthy life choices.
• Services will include outreach, engagement, assessments, crisis management, supportive counseling, education, and developmental testing for Healthy Start Clients.
• Completing initial intakes and assessments, describing and offering home visitation services in the county for families, providing information on resources, and completing and retrieving prenatal risk screens as needed or required within OBGYN offices.
• Referrals to community agencies or DOH programs will be provided in effort to alleviate barriers that interfere with the client's or family's ability to maintain a safe and healthy environment and to have a positive birth outcome.
• Assisting families in meeting their personal, social, medical and economic needs and attending/planning outreach events as requested in evenings and weekends.
• Participate in community outreach and engagement during weekends, afternoon or evenings as needed for community education and awareness of home visitation services and maintain relationships with providers in the county.
• Responsible for working within Department of Health clinical services to complete same day assessments and maintain the relationships within community partners and educating on home visitation services and completion of electronic and paper screening process.
• Complete all trainings and as outlined by Healthy Start Coalition and Florida Department of Health.
• All services will be completed in accordance with the Healthy Start Standards and Guidelines.
• All data and services provided will be documented accurately and completely using the required forms and formats within 72 hours after the service is provided.
• Performs all other duties as assigned.

Benefits

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
• Flexible Spending Accounts;
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees