Human Services Case Manager (Bilingual English/Spanish Preferred)

State of Oregon•Beaverton, OR

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you! SUMMARY OF DUTIES This position will match the needs of Aging and People with Disabilities in the community with current federal, state and local programs or other resources that are available to meet those needs. This is done through case management and by screening applicants for long term community-based care, in-home care and nursing homes. This case manager position will coordinate the initial intake process to determine eligibility for long term care and services. This individual will also act as an advocate for clients with community partners to manage and coordinate care.

Requirements

A Bachelor's degree in a Behavioral Science, Social Science, or a closely related field; OR A Bachelor's degree in any field and one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR An Associate's degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing); OR Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).
A Resume AND Cover Letter is REQUIRED.
Please include detailed work and education history.
A current driver’s license, and an acceptable driving record is required.
Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Nice To Haves

Bilingual (English/Spanish)
Experience determining eligibility and appropriate levels of service as a Case Manager
Experience managing conflicting deadlines and priorities while adhering to policies and procedures
Experience preparing and maintaining written narrative documentation of actions taken
Experience interviewing to obtain information to evaluate needs and next steps in the intake process as a Case Manager

Responsibilities

Match the needs of Aging and People with Disabilities in the community with current federal, state and local programs or other resources that are available to meet those needs.
Case management
Screening applicants for long term community-based care, in-home care and nursing homes.
Coordinate the initial intake process to determine eligibility for long term care and services.
Act as an advocate for clients with community partners to manage and coordinate care.