Human Services Case Manager (Bilingual Required: English/Russian)

State of Oregon-posted about 1 month ago

Full-time • Entry Level

Oregon City, OR

501-1,000 employees

Executive, Legislative, and Other General Government Support

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! We are hiring a Case Manager to join our team. In this position, you will assess the physical and cognitive needs of Oregonians applying for, or currently receiving, long-term care services. Apply today! Bilingual requirement (English/Russian) This position is bilingual and requires duties to be carried out in both English and Russian. The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position. This position may receive a 5% differential pay based on passing the required language test.

Interview Oregonians to determine initial and ongoing physical, cognitive, and financial eligibility for healthcare, social services, and protective service needs.
Conduct interviews in person or on site using the Case Assessment and Planning System (CA/PS) assessment tool on a state-issued laptop.
Make appropriate referrals to other ODHS programs and resources as well as community resources.
Process data according to policy timeframes, ensure appropriate documentation and forms are completed and sent, and communicate eligibility decisions to ensure delivery of benefits and services.
Contact Oregonians or collateral contacts monthly to monitor service plan and safety needs.
Work closely and collaboratively with the Oregonian, other agencies, medical providers, and community partners in order to provide benefits, services, and information.
Work with Oregonians to create person-centered risk mitigation plans and provide risk mitigation as needed.

To qualify for this position, you must be bilingual in Russian and English.
A valid driver's license and acceptable driving record are required for this position.
A bachelor's degree in a Behavioral Science, Social Science, or a closely related field;
OR
A bachelor's degree in any field AND one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);
OR
An associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);
OR
Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).

Experience efficiently managing a workload in a constantly changing work situation, as well as plan for and resolve complex problems.
Experience working in a fast-paced environment with a constant and ever-changing work environment.
Experience gathering information from customers to help determine the type of services to meet the needs of the customer.
Experience adapting to changes and working with diverse a group.
Demonstrate the ODHS Core Values: Integrity, Stewardship, Responsibility, Respect, Service, Equity, Innovation and Professionalism
Experience understanding and implementing policies and procedures.

ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.

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Human Services Case Manager (Bilingual Required: English/Russian)

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