Human Services Case Manager (Biilingual Spanish Preferred)

State of Oregon

94d • $4,409 - $6,420

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. This position prefers, not required, bilingual language skills in English & Spanish to assist with a need in the communities that we serve. If you are bilingual, you will be tested for your speaking and writing bilingual language skills in English and Spanish. There is a 5% Bilingual Language differential. Opportunity awaits! Ready to make a positive impact on the lives of those in need? Join our Family Engagement team and help create a culture of support and empowerment for Oregon's families.

Requirements

• A valid driver’s license and acceptable driving record are required for this position.
• A bachelor's degree in a Behavioral Science, Social Science, or a closely related field; OR A bachelor's degree in any field AND one year of human services related experience; OR An associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience; OR Three years of human services related experience.

Nice To Haves

• Demonstrate a commitment to equity, inclusion, and person-centered service.
• Experience using motivational interviewing and strength-based case management.
• Demonstrated ability to take initiative, be self-motivated, and engage in continuous learning.
• Experience with strong organizational skills with the ability to manage multiple priorities.
• Demonstrated ability to clearly explain complex rules, policies, and processes.
• Knowledge of ODHS programs and community resources.
• Experience with being flexible and adaptable to change.

Responsibilities

• Empower families to achieve lasting independence by providing person-centered, strength-based coaching that recognizes each family’s unique goals, values, and capacities.
• Partner closely with ODHS programs, community agencies, and local service providers to ensure equitable access to resources and opportunities for self-sufficiency.
• Engage families through comprehensive assessments and collaborative goal setting to identify strengths, barriers, and support systems.
• Work with adults to create actionable plans that align with their vision for stability and success, supporting their journey toward reducing or ending reliance on public assistance.
• Collaborate with adults to develop individualized coaching and employment plans using a continuum of JOBS activities.
• Evaluate employability readiness and connect participants to sustainable opportunities by identifying transferable skills, facilitating access to job training and work experience, and making targeted referrals to community partners.
• Use motivational interviewing techniques to inspire confidence and persistence in achieving employment goals.
• Maintain up-to-date knowledge of employment services, contractors, and community resources to effectively tailor referrals and supports for families with varying levels of employment readiness.
• Support individuals experiencing domestic violence through crisis intervention and safety planning, ensuring immediate access to resources, emergency funding, and ongoing support.
• Determine program eligibility, issue grant payments when appropriate, and collaborate with advocacy and community partners to promote safety, stability, and empowerment.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees