Human Services Benefits Programs Specialist

510-Alexandria Dept Of Social ServicesAlexandria, VA
416d$54,184 - $72,581

About The Position

The Human Services Benefits Programs Specialist position at the City of Alexandria's Department of Community and Human Services is responsible for assisting with eligibility determinations for title IV-E and Medicaid programs related to Child Welfare Services (CWS) foster care and adoption programs. This role involves conducting initial Medicaid enrollments, maintaining eligibility records, and ensuring compliance with state and federal regulations. The position emphasizes collaboration with various stakeholders and requires attention to detail in managing sensitive information.

Requirements

  • Two-year college degree in a related field or equivalent experience and training.
  • Two years of work experience using Virginia state systems.
  • Ability to understand and apply eligibility rules and regulations.
  • Ability to plan and execute work independently and effectively.
  • Ability to organize, track, and interpret data with attention to detail.
  • Proficiency in the Microsoft Office Suite.
  • Ability to communicate clearly and effectively, both orally and in writing.

Nice To Haves

  • Four years of college or two years of specialized experience in eligibility determination.
  • Fluent and bilingual in both English and Spanish.

Responsibilities

  • Assist the Senior Benefits Program Specialist with eligibility determinations for title IV-E and Medicaid programs.
  • Conduct initial Medicaid enrollment and annual redeterminations for CWS foster care and adoption programs.
  • Gather and file information electronically to determine Medicaid eligibility.
  • Utilize state databases to collect necessary information for eligibility assessments.
  • Organize and track information using Microsoft Excel.
  • Verify eligibility criteria by obtaining documentation from Family Services Specialists.
  • Maintain each child's eligibility record for state and federal audits.
  • Upload documents to the COMPASS Portal following approved naming conventions.
  • Monitor OASIS for current foster care funding and placement information.
  • Ensure accurate entry of information into the payment system for title IV-E foster care payments.
  • Communicate with the Division of Child Support Enforcement for referrals and information sharing.
  • Schedule and obtain results of paternity testing for CWS with identified vendors.
  • Cross-train and provide coverage in the absence of the Senior BPS.
  • Establish effective working relationships with coworkers and external agencies.
  • Attend required trainings to stay updated on policies and issues affecting the department.

Benefits

  • Health insurance coverage
  • Paid holidays
  • Flexible scheduling options
  • Professional development opportunities
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