Human Services Assistant III
About The Position
This is an essential position. Employee follows established guidelines, policies, and procedures while working in one or more program areas performing responsible administrative and technical work in support of agency clients. Prepares and mails correspondence. Serves as a backup to switchboard/reception staff. Employee is the initial point of contact for clients seeking services. Prepares periodic, special, and other reports. Provides emergency shelter duty in times of emergencies or natural disasters.
Requirements
- Considerable knowledge of principles and processes for providing customer service
- Knowledge of administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, and other office procedures and terminology.
- Skill in operating a variety of automated office equipment to include calculator, fax/copier
- Skill in the use of computer-driven word processing, spreadsheet, graphics and file maintenance programs.
- Ability to communicate effectively
- Ability to plan, organize, and prioritize own work schedule
- Ability to establish and maintain working relationships with clients, professionals, and employees
- Ability to create forms, charts, and graphs.
- High School Diploma or equivalent.
Responsibilities
- Prepares and mails correspondence.
- Serves as a backup to switchboard/reception staff.
- Initial point of contact for clients seeking services.
- Prepares periodic, special, and other reports.
- Provides emergency shelter duty in times of emergencies or natural disasters.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Education Level
High school or GED
Number of Employees
101-250 employees
