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The Human Services Aide class works under the technical and administrative supervision of professional staff, providing specialized program and client-related assistance and support in delivering human services to the public. This role involves extensive interaction with clients and requires a strong understanding of program, case, and client-related knowledge. The position is non-supervisory but may involve providing guidance to lower-level clerical staff. Responsibilities include collecting sensitive information, preparing documents, providing information to clients, entering and retrieving data, monitoring children and families, transporting clients, testifying in court, and serving notices to appear in court.