Human Rights and Social Impact Program Manager

JLL • Seattle, WA

18d • Hybrid

About The Position

As a Human Rights and Social Impact Program Manager embedded within JLL's Technology Client account team, you will play a critical role in ensuring ethical and responsible sourcing practices across the client's extensive supplier network. You will partner closely with client program leads and internal stakeholders to identify , address, and resolve human rights and social impact matters while building long-term vendor capabilities.

Requirements

• Proven ability to deliver results by working cross-functionally within large, matrixed organizations
• Strong program management experience with demonstrated success
• Experience defining program requirements and using data and metrics to drive improvements
• Ability to build and maintain strong, collaborative relationships with diverse vendor partners, suppliers, and internal stakeholders
• Experience managing, analyzing, and communicating results to senior leadership
• Sound decision-making capabilities, even when complete information is unavailable, using best available data, relevant precedents, and informed judgment
• Experience with responsible sourcing and supplier engagement strongly preferred

Responsibilities

• Process Development & Alignment: Create and drive efficient processes and systems to align the client's procurement and supplier management with the client’s Supply Chain Standards
• End-to-End Program Management: Partner with client Program lead(s) on comprehensive management of human rights and responsible sourcing matters across the client's supplier base, driving resolution of identified issues
• Capability Building: Build vendor managers' and vendors' capabilities to meet JLL's Technology Client's standards and the client's expectations
• Stakeholder Education: Ensure vendors, buyers, and vendor managers understand the cleint’s Supply Chain Standards; develop and advise relevant stakeholders on key human rights and social impact issues affecting the client's sourcing plans and processes
• RFP Support: Own reviewing and addressing buyer team or prospective vendor questions related to human rights on the client's RFP questionnaire(s)
• Continuous Improvement: Propose, develop, and track to completion any improvements identified through RFP and contracting stages addressing responsible sourcing themes
• Audit Coordination: Drive coordination of supplier inspections or audits, ensuring timely and successful completion of all planned activities
• Remediation Support: Support the Program's management of any remediation efforts in coordination with JLL's Technology Client's internal teams
• Supplier Engagement: Communicate directly with suppliers to support them on responsible sourcing issues and/or client-led training or audit programs

Benefits

• Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
• Some of these benefits may include:
• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed