Human Resources Supervisor

City of Austin • Austin, TX

5d • Hybrid

About The Position

Under limited direction, supervise the daily operations and activities of specialized Human Resource (HR) professionals in support of management and other employee groups within the assigned department on a broad range of HR issues and decisions. The Austin Capital Delivery Services (ACDS) Department is seeking a highly experienced and independent Employment Supervisor to lead and oversee all aspects of recruitment, talent acquisition, compensation, and organizational development and training. This position plays a critical role in advancing workforce strategies that support departmental and City goals. Strong leadership, communication, problem solving, and influencing skills are essential, along with the ability to build trust, foster collaboration, and maximize effective working relationships.

Requirements

• Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Knowledge of HR and departmental processes, techniques, and methods.
• Knowledge of assigned HR functional areas.
• Knowledge of practices, methods, and industry trends related to coaching, program administration, management, and leadership development.
• Knowledge of Federal, State, and Local laws and ordinances governing personnel and employment practices.
• Knowledge of City practices, policies, procedures, statutes, and ordinances.
• Knowledge of supervisory and managerial techniques and principles.
• Knowledge of fiscal planning and budget preparation.
• Skill in oral and written communication.
• Skill in using computers and related software applications.
• Skill in handling multiple tasks and prioritizing.
• Skill in handling conflict and uncertain situations.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to maintain up-to-date knowledge/education as it relates to HR, the operations of the City, and/or its departments.
• Ability to understand key, cross-functional business issues to resolve issues through conflict management and coaching.
• Ability to analyze HR business needs and develop short- and long-range plans.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to quickly recognize and analyze irregular events.
• Ability to establish and maintain effective communication and working relationships with City employees and the public.
• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus five (5) years of related HR experience, including one (1) year of experience which was in a lead or supervisory capacity.
• Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution.
• Valid Texas Class C Drivers License

Nice To Haves

• Experience with COA Hiring and Compensation processes, including full-cycle recruitment and usage and understanding of Workday as an HR Management System, and experience in establishing base pay.
• Experience developing and delivering workplace training on human resources-related topics to employees at all levels and to large groups.
• Experience developing and updating policies and procedures and implementing process improvements.
• Experience with organizational development and change management, highly capable of working with different leadership styles, diverse and/or complex organizational issues and structures.
• Experience in earning the cooperation and willingness of Human Resources and support staff, and other employees, by demonstrating honesty, integrity, responsibility, accountability and dependability.
• Experience in identifying and developing strengths and areas of opportunity and encouraging independent thinking by delegating tasks, duties, and responsibilities to direct reports.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification or the ability to obtain within six (6) months of hire.
• Ability to travel to multiple work locations as part of the regular job duties.

Responsibilities

• Collaborates with and serves as strategic partner to senior leaders and management on HR programmatic analysis, with the achievement of objectives and in resolution of complex HR-related issues providing direct operational oversight, advice, and analytical support within the assigned department.
• Partners with and supports senior leader(s) to implement enhancements, to improve policies and procedures, and to provide solutions and recommendations for practice and process improvements as well as operational efficiency and service quality.
• Participates in the preparation and monitoring of budget and contracts/contractors and implementation of the departmental budget; and recommends and justifies capital expenditures.
• Serves as a subject matter expert providing guidance and monitoring compliance with applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives.
• Serves as a liaison and advisor within their department and between the Human Resources Department and other City departments, agencies, and other external organizations, groups, and representatives.
• Supervises implementation and administration on assigned project or process; assigns projects, sets schedules, and monitors task completion for timeliness, accuracy, and effectiveness; performs quality checks of program-related data and personnel; prepares and reviews reports to monitor and communicate performance results; and directs HR team in implementation of agreed upon actions until the problem has been resolved.
• Investigates and responds to complaints from managers and employees, and makes recommendations.
• Monitors program, departmental, Local, and national trends; identifies training needs and solutions; works cross-departmentally to create best practices; conducts research to support new policy and procedure development; and develops and implements standard operating practice, policy, and procedure, as necessary.
• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Benefits

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees