Human Resources Specialist / COE Liaison

Knoll International Limited-posted 4 months ago
Full-time • Entry Level
East Greenville, PA
Furniture, Home Furnishings, Electronics, and Appliance Retailers
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The HR Specialist/COE Liaison is responsible for providing, reinforcing and promoting superior employee experiences and client relationships through extensive service, support, and project management. Supports and facilitates a variety of projects, special events, and initiatives focused on employee engagement and organizational goals.

  • Provides onsite and virtual support to multiple operations locations.
  • Acts as a liaison between Corporate Communications team and other site operations teams.
  • Acts as a liaison between HR Centers of Excellence (Benefits, Payroll, HRIT) and operations associates.
  • Acts as a liaison between IT and operations associates.
  • Develops and maintains excellent working relationships with client groups, co-workers, and functional areas to ensure achievement of HR and organizational goals.
  • Identifies and implements continuous improvement initiatives to enhance HR Operational effectiveness.
  • Supports associates with the use of MK computer systems and applications and promotes self-service for benefits, payroll, IT and Workday activities.
  • Provides new hire orientation support for hourly operations new hires.
  • Manages employee communications, including break room monitors, bulletin boards, and email notifications for campus location.
  • Crafts supplemental communications related to larger campaigns as needed.
  • Serves as HR Help Desk and point of contact for all HR related questions and policies, systems, programs, events, etc.
  • Serves in a consultative role to HR group and campus leaders on pay and benefits administration and Workday usage.
  • Supports HR and Operations leaders in administration, coordination, and presentation of corporate initiatives.
  • Able to be onsite daily and rotate to various operations locations.
  • Performs additional responsibilities as requested to achieve business objectives.
  • Bachelor's degree in applicable academic discipline or equivalent work experience.
  • One to three years project management experience and demonstrated success leading multiple corporate communities (without formal authority) in the achievement of a key initiative.
  • Demonstrated project management skills and ability to identify and apply practical implementation solutions in business.
  • Proven ability to proactively achieve goals and strategies under shifting conditions and with different tasks, job responsibilities and people.
  • Must have the ability to understand the business, factors that influence profitability as well as how to articulate how Human Resources relates to business.
  • Excellent interpersonal management skills and the ability to identify and solve problems in a positive, participative and proactive way.
  • Demonstrated high level of written, verbal and interpersonal skills to communicate information, ideas, procedures and processes in a logical sequence.
  • Demonstrated ability to influence and participate in groups and cross-functional teams.
  • Exhibits individual leadership style that inspires and guides others with tenacity and commitment to excellence.
  • Demonstrated ability to effectively use office automation, communication, software and tools currently used in the HMI office environment.
  • Bilingual (Spanish) preferred.
  • Equal opportunity employment, including veterans and people with disabilities.
  • Reasonable accommodations for applicants and employees with disabilities.
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