As the HR Shared Services Administrator 2 (Temporary) you will provide high-quality, timely, and professional customer service to employees about HR policies and processes. Quickly answers employee inquiries and provides appropriate and accurate information. Personalizes service and ensures efficient follow-up. Tracks issues and inquiries in the system helping to eliminate the risk of losing sight of issues or failing to resolve concerns in a timely manner. Uses data gathered through tracking to provide reports on the types of issues and resolutions faced to support continuous process improvements. Must ensure employment transactions are approved and processed accurately and in a timely manner to support compliance and data integrity. This position is expected to be temporary for up to 6 months.