Human Resources Representative (University)

Baptist Memorial Health Care • Memphis, TN

27d

About The Position

The Human Resources Representative provides HR leadership and supports the mission, vision and values of Baptist Health Sciences University (BHSU) and Baptist Memorial Healthcare Corporation (BMHCC). This position assists the Director of Human Resources in planning, organizing, implementing, and overseeing departmental operations to achieve strategic goals and ensure compliance with policies and procedures. The HR Representative serves as a key resource to leaders and employees offering guidance and support in areas including employee relations, benefits administration, compensation, payroll, recruitment, and policy interpretation. Responsibilities include assisting with institutional salary-related data surveys; leading new team member orientation; and reviewing planned disciplinary actions proposed by managers to make appropriate recommendations based on current policy for investigation, documentation, and alternative considerations/actions. The HR Representative collaborates with external customers (e.g. applicants, state/federal agency officials) identifies needs; collects, evaluates, and reports timely to inquiries; and follows through to case closure. This position reports directly to the Director of Human Resources and is responsible for delivering a full range of HR services for a minimum of 8 hours/day. 5 days/week. Incumbents are subject to hours beyond the normal workday.

Requirements

• Bachelor's degree in Human Resources, business administration or related field or direct equivalent years of experience.
• Three (3) years of directly related experience in Human Resources.
• Ability to operate standard office equipment and proficient in the use of computers.

Nice To Haves

• Masters degree in Human Resource Management in Business Administration or related field.
• Human Resources Experience in either higher education and/or a healthcare setting.
• Intermediate to advanced experience with all Microsoft products and their associated programs.
• SHRM certification as SPHR or PHR is preferred.

Responsibilities

• Serves as the primary point of contact to employees, managers, and other internal/external stakeholders by responding promptly to HR inquiries, resolving concerns, and providing accurate information to support University operations.
• Facilitates new team member orientation and oversees all aspects of the onboarding process to ensure a seamless employee experience.
• Processes employee terminations in the HRIS system and conducts exit interviews to ensure compliance and gather feedback for organizational improvement.
• Leads employee relations activities, including investigations, documentation, and providing recommendations or alternative actions in accordance with policy and best practices.
• Assists the Director of Human Resources in planning, coordinating, and executing university-wide events and initiatives, such as Employee Appreciation, Service Awards, and holiday celebrations.
• Manages administrative processes to maintain smooth departmental operations and ensure compliance with the University and regulatory standards
• Preforms other accountabilities as assigned or directed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Number of Employees: 5,001-10,000 employees