Human Resources Representative | HR Service Delivery Center

Gundersen Health System•Lowell, MA

1d•$21•Hybrid

About The Position

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours: 40 Emplify Health is seeking a passionate and experienced full-time Human Resources Representative to join our HR Service Delivery Center! We are looking for individuals who are organized and who thrive in a fast-paced environment. As an HR Service Center Representative, you will play a key role in assisting employees with Human Resource related questions, answering general policy questions, overseeing the tuition reimbursement program and will have the opportunity to take on special assignments across HR teams as needed and more! Major Responsibilities Include: Process on-boarding/new hire paperwork and personnel changes such as status changes, supervisor changes, requisitions, title changes, and terminations in an accurate and timely basis to meet all deadlines for payroll processing. Review information, documents, and processes for accuracy, completeness, and policy compliance. Follow-up as needed to resolve questions. Maintain accurate employee data in Human Resources Information Systems (HRIS). Works closely with various regional centers to gain a thorough understanding of their practices and policies to ensure regional center information is accurately entered into HRIS system. Review and administer Tuition Investment Program eligibility, requirements, and request payments. Follow-up with customer as needed to request required repayment of funds when applicable. Assists customers (managers, employees, medical professionals, and external entities) by phone, email, or in person to resolve any general Human Resources related issue Serves as a centralized location for all Human Resources information. Helps customer by providing information and the use of appropriate Human Resources processes and policies. Responds to required government or agency inquiries related to unemployment or employment verifications. Provides data entry, maintenance, tracking, and auditing work as needed to Payroll/Benefits/Compensation departments to ensure timely and accurate processing of payroll and benefit enrollment through Kronos and Lawson software. Works with managers on resolution of issues. Audits electronic Human Resources processes. Maintain, monitor, and audit other Human Resources programs, as needed. What's Available: Full time, Work 40 hours/week Schedule: Monday-Friday 8:00am-4:30pm Location: Based at our Front Street Office in La Crosse, WI. Position has training onsite at least once a week. After training must be willing to come onsite at least once a month. Training at our Front Street location in La Crosse, WI. Remote employment eligibility for residents of WI, MN, and IA only at this time. Must be within a driving distance of our office in La Crosse, WI Starting pay of $21.00/hour and up, based on your relevant years of experience What You Will Need: Associate degree in Human Resources or a business related field 1 year in an office, healthcare, or human resource setting Strong customer service and multi-tasking skills In addition to the rewarding work, you'll receive: Competitive Benefits: We offer a comprehensive package including medical, dental, pet insurance, and a generous retirement contribution. Work-Life Balance: We prioritize your well-being with a 24/7 Employee Assistance Program, generous PTO, and paid holidays. Professional Development: Invest in your future with our Tuition Invest Program (up to $3,000 per year), access to hundreds of internal courses, and our Career Development Center. Diversity, Equity & Inclusion: We foster a welcoming environment with an inclusive celebration program, Unconscious Bias Training, and Patient Care resources. Additional Perks: Enjoy an 18% discount on your Verizon data plan and a 20% discount on Gundersen services not covered by insurance If you are looking to be a part of a stable and mission driven organization, we welcome you to apply! PRACTICES AND PROMOTES BEHAVIOR CONSISTENT WITH THE MISSION, VISION AND VALUES: Mission: Together, we inspire your best life by relentlessly caring, learning and innovating. Vision: Leading with love, we courageously commit to a future of healthy people and thriving communities. Values: Belonging, Respect, Excellence, Accountability, Teamwork, Humility Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities. If you need assistance with any portion of the application or have questions about the position, please contact [email protected] or call 608-775-0267. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future. Equal Opportunity Employer Around here, loving your job is part of the job. Join our mission in changing healthcare while finding a career you'll love! Gundersen Health System offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities and you. We've made it a priority to enrich the lives of our employees as they find a career they love. Using each employee’s unique talents and passions, Gundersen is committed to delivering exceptional patient and family-centered care to the communities we serve. You can be part of an exciting, highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated offering an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself! What You Can Expect: Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth Culture that encourages self-care and provides you with opportunities to be your best self at work and at home Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses Inside our walls and our neighborhoods, we deliver world-class medical care and the right amount of love. We call it LOVE + MEDICINE and it’s more than our practice. It is who we are. Gundersen Health System, based in La Crosse, WI, is the leading provider of primary and specialized care in western Wisconsin, southeast Minnesota, and northeast Iowa; serving more than 500,000 residents throughout 22 counties. Our physician-led, not-for-profit healthcare system includes a 325-bed teaching hospital, tertiary referral center, and Level II Trauma Center; community clinics; 6 affiliate critical access hospitals; nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. Together, we inspire your best life by relentlessly caring, learning, and innovating. We deliver Love + Medicine every day to change lives in our communities and enrich the lives of our employees. Select Remote/Hybrid Eligible under More search to see our remote-eligible openings. A rewarding career and an excellent quality of life awaits you. Learn more about our excellence in patient care, education, research, culture, and something we call Love + Medicine at www.gundersenhealth.org/careers/life.

Requirements

Associate degree in Human Resources or a business related field
1 year in an office, healthcare, or human resource setting
Strong customer service and multi-tasking skills

Responsibilities

Process on-boarding/new hire paperwork and personnel changes such as status changes, supervisor changes, requisitions, title changes, and terminations in an accurate and timely basis to meet all deadlines for payroll processing.
Review information, documents, and processes for accuracy, completeness, and policy compliance.
Follow-up as needed to resolve questions.
Maintain accurate employee data in Human Resources Information Systems (HRIS).
Works closely with various regional centers to gain a thorough understanding of their practices and policies to ensure regional center information is accurately entered into HRIS system.
Review and administer Tuition Investment Program eligibility, requirements, and request payments.
Follow-up with customer as needed to request required repayment of funds when applicable.
Assists customers (managers, employees, medical professionals, and external entities) by phone, email, or in person to resolve any general Human Resources related issue
Serves as a centralized location for all Human Resources information.
Helps customer by providing information and the use of appropriate Human Resources processes and policies.
Responds to required government or agency inquiries related to unemployment or employment verifications.
Provides data entry, maintenance, tracking, and auditing work as needed to Payroll/Benefits/Compensation departments to ensure timely and accurate processing of payroll and benefit enrollment through Kronos and Lawson software.
Works with managers on resolution of issues.
Audits electronic Human Resources processes.
Maintain, monitor, and audit other Human Resources programs, as needed.