Human Resources Representative
About The Position
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Human Resources Representative Position Summary The HR Representative provides high-quality human resources support with a strong focus on customer service. This role serves as a subject matter expert in at least one HR functional area and supports faculty, staff, and administrators by responding to inquiries, interpreting policies, and ensuring accurate and timely resolution of HR-related requests.
Requirements
- One (1) to three (3) years of demonstrated customer service experience in an internal HR, workforce administration (WFA), or benefits environment as a subject matter expert in at least one functional area, or an equivalentbination of education and experience.
- Working knowledge of PeopleSoft, ServiceNow, Visual Vault, and HR web-based applications.
- Exceptional writing skills with the ability to clearly, concisely, and logically articulate ideas using appropriate editorial style and grammatically correct language.
- Ability to translate technical information and concepts into easily understandable language for a diverse audience.
- Strong interpersonal skills to interact effectively and diplomatically with faculty, staff, administrators, and coworkers, and to establish and maintain cooperative working relationships.
- Proven ability to deliver world-class customer service.
- Exceptional time management skills with the ability to set priorities that accurately reflect the relative importance of job responsibilities.
- Impeccable attention to detail and thoroughness in work product.
- Ability to maintainposure and productivity despite pressing deadlines, frequent interruptions, distractions, andpeting priorities.
- Demonstrated judgment and discretion in handling confidential and sensitive information.
- Ability to stay current with constantly changing university systems, regulations, policies, and procedures.
- Basic proficiency in Microsoft Word, Excel, and Outlook.
- Ability to sit for prolonged periods of time.
- Frequent use of fine motor skills, primarilyputer keyboarding.
- Ability to occasionally lift up to 25 lbs.
Nice To Haves
- Knowledge of large academic or healthcare institution personnel and payroll policies and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
