HUMAN RESOURCES REPRESENTATIVE-BENEFITS COORDINATOR
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About The Position
As the Employee benefits coordinator for the Human Resources Division under the Office of the Director, Provides individual employees information on types of insurance coverage available through the State of Illinois plans and approved health maintenance organizations. Maintains all insurance records including beneficiary designations and processes death claims. Provides information and coordinates enrollment and changes for all new hires. Provides guidance on Annual Benefits Choice election period, qualifying event changes to existing coverage, and semi-annual recertification process. Processes all State Retirement System (SRS) forms, prepares and emails/mails retirement information packets to employees. Performs research, conducts studies to complete specialized reports as requested, creates spreadsheets and tracks retirement information as requested by management. Investigates facts from employees and insurance carriers to resolve denied/problem claims. Coordinates the Flexible spending accounts and transportation Benefit Program.
