Human Resources Operations Supervisor

University of California San Francisco•San Francisco, CA

About The Position

Under the general direction of the Department Human Resources Operations Supervisor and Financial Officer, the HR/Operations Supervisor supervises a team of 3+ direct reports and temporary support employees, and works with 160+ employees department (Organized Research Unit – ORU), which includes faculty, postdocs, affiliates (including volunteers and interns), graduate students, visiting scholars, non-faculty academic, and staff. The ORU includes an approximately 20+ employee experimental animal facility/vivarium located on a separate campus. The incumbent will ensure the accountability and stewardship of departmental resources (operational, financial, and human) in compliance with departmental goals and objectives. The incumbent serves as the primary contact for the department with the campus Human Resources (HR) Shared Services. The incumbent uses an appropriate level of skills and knowledge of HR policies and programs to address personnel matters, including contract interpretation, grievances, and other high-level sensitive matters for the department. The incumbent will collaborate with the relevant campus HR department to address union-related matters. The individual handles all of the above tasks with tact, diplomacy, professionalism, and utmost confidentiality. The incumbent will supervise and administer the department's HR Operations. Demonstrates good judgment and analytical skills in resolving day-to-day operational needs of the department. Administers and reviews workflows to ensure smooth operations related to the department’s administrative functions. The incumbent is responsible for implementing, administering, recruiting, onboarding, renewing, and separating processes in consultation and collaboration with HR Shared Services and the department’s leaders. Ensures processes are consistent with policy and implemented uniformly across the department. Makes recommendations for improvements to streamline activities, execution, and productivity. Collaborates with members of the department's leadership and administrative team. The incumbent contributes to: faculty affairs and development (advancement, lab management), department planning, resource management (e.g., office/space allocation), facilities management (e.g., NSCC conference center supervision oversight, building committee member), as well as liaises with several university shared services groups, employee relations and unions, university leadership groups (such as Dean’s Offices) and graduate student divisions. Ensure a successful collaborative partnership between academic departments and campus operations within the department. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $84,800 - $127,200 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Requirements

Bachelor's degree in related area and / or equivalent experience / training
Five (5) or more years of related work experience
Working knowledge of the organization's processes, protocols, and procedures, rules and regulations, with a focus on personnel management within labor contract(s) and personnel policy
Solid knowledge of common organization-specific and other computer application program
Solid interpersonal skills, including verbal and written communication, active listening, critical thinking, persuasiveness, advising, and counseling, to effectively motivate others
Solid skills to quickly evaluate complex issues and identify resolutions
Solid organizational and customer service skills to effectively manage multiple priorities
Demonstrated skills in employee supervision and HR administration
Must be familiar with Animal Health Tech and Animal Tech series, and the equity and retention issues tied to these titles
Demonstrated experience liaising with other academic departments
Demonstrated experience with Notion and Microsoft Planner
UC HR or Operations experience
Solid knowledge of human resources and risk management planning, accounting, and payroll

Responsibilities

Supervise a team of 3+ direct reports and temporary support employees
Work with 160+ employees department (Organized Research Unit – ORU), which includes faculty, postdocs, affiliates (including volunteers and interns), graduate students, visiting scholars, non-faculty academic, and staff
Ensure the accountability and stewardship of departmental resources (operational, financial, and human) in compliance with departmental goals and objectives
Serve as the primary contact for the department with the campus Human Resources (HR) Shared Services
Use an appropriate level of skills and knowledge of HR policies and programs to address personnel matters, including contract interpretation, grievances, and other high-level sensitive matters for the department
Collaborate with the relevant campus HR department to address union-related matters
Supervise and administer the department's HR Operations
Administer and reviews workflows to ensure smooth operations related to the department’s administrative functions
Responsible for implementing, administering, recruiting, onboarding, renewing, and separating processes in consultation and collaboration with HR Shared Services and the department’s leaders
Ensure processes are consistent with policy and implemented uniformly across the department
Make recommendations for improvements to streamline activities, execution, and productivity
Collaborate with members of the department's leadership and administrative team
Contribute to: faculty affairs and development (advancement, lab management), department planning, resource management (e.g., office/space allocation), facilities management (e.g., NSCC conference center supervision oversight, building committee member), as well as liaises with several university shared services groups, employee relations and unions, university leadership groups (such as Dean’s Offices) and graduate student divisions
Ensure a successful collaborative partnership between academic departments and campus operations within the department