Human Resources Operations Specialist - KY

Philip Morris Products • Owensboro, KY

282d

About The Position

As part of our U.S. People and Culture (P&C) team, this role offers a unique chance to shape employee experiences, support smooth onboarding, manage payroll and time management, administer benefits, and improve HR processes. The P&C Specialist will be tasked with supporting the management of activities on-site in Owensboro, KY as necessary and will have a meaningful impact across multiple office locations in the U.S., helping foster a supportive and productive work environment.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or equivalent experience.
• 2+ years of experience in HR operations, focusing on onboarding, payroll, and benefits administration.
• Proficiency in HRIS systems, preferably SAP, Success Factors HCM or Success Factors EC.
• Strong understanding of employment laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Attention to detail and a high level of accuracy.
• Strong problem-solving and analytical skills.

Nice To Haves

• Legally authorized to work in the U.S.
• Local to Owensboro, KY.

Responsibilities

• Serve as first point of contact for employee inquiries and concerns.
• Provide process and delivery support to P&C business partners.
• Engage/escalate to appropriate internal/external teams to solve employee related issues/inquiries as needed.
• Facilitate job bidding process for union employees in Owensboro.
• Prepare and post job bids on bulletin board, track applicants, and make recommendations based on union contract criteria.
• Utilize alternative communication channels for on-site hourly employees without computer access.
• Ensure completion of Form I-9 for all new hires and verify identity through E-verify.
• Initiate and coordinate necessary actions within the Shared Service Center (SSC) for new employee records.
• Coordinate orientation sessions for new employees covering company policies and benefits.
• Serve as a liaison to ensure new hires receive accurate and timely guidance.
• Process employee separations in collaboration with relevant departments.
• Conduct exit interviews as necessary.
• Initiate, track, and follow up on Internal Employee Portal tickets related to payroll issues.
• Provide support to the Payroll Team on payroll issues.
• Assist employees with navigating the benefits enrollment process.
• Make arrangements for company-sponsored employee events.
• Administer testing work requirements for specialized union job categories.

Benefits

• Competitive base salary.
• Annual bonus (applicable based on level of position).
• Great medical, dental and vision coverage.
• 401k with a generous company match.
• Incredible wellness benefits.
• Commuter benefits.
• Pet insurance.
• Generous PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree