Human Resources Officer

Greylock Federal Credit Union • Pittsfield, MA

18d • $29 - $37

About The Position

The   Human Resources Officer serves as a trusted advisor to employees and leaders, supporting a positive, compliant, and high-performance workplace culture. Under the direction of the Manager of Human Resources, this role manages employee relations, talent acquisition, compliance, policy administration, and inclusion-focused initiatives aligned with Greylock Federal Credit Union’s mission and IDEA principles.

Requirements

• Minimum of five (5) years of progressively responsible human resources experience.
• Bachelor’s degree in a related field or equivalent experience.
• Strong interpersonal, coaching, and conflict-resolution skills with the ability to build trust across all levels of the organization.
• Knowledge of benefits administration, HR reporting and recordkeeping requirements, employment law compliance, and HRIS systems.
• Proficient in Microsoft Office.

Nice To Haves

• PHR or SHRM certification preferred.
• Bilingual capability preferred.

Responsibilities

• Serve as the primary point of contact for employee relations matters by providing coaching, conflict resolution, and guidance to employees and leaders. Conduct timely and thorough investigations, recommend corrective actions, and promote a respectful, inclusive, and compliant workplace culture.
• Lead full-cycle recruitment for exempt and non-exempt roles, including job postings, interviewing, selection, offers, and six-month check-ins. Facilitate onboarding activities, including new-hire paperwork and HR policy orientation, ensuring a welcoming and engaging experience aligned with organizational culture.
• Ensure compliance with federal, state, and local employment laws. Maintain accurate employee records, HRIS data, audits, and personnel files. Act as subject matter expert for HR policies and the employee handbook, recommending updates based on regulatory or organizational changes.
• Manage the reasonable accommodation and ADA interactive process by engaging employees, evaluating needs, recommending appropriate accommodations, and partnering with leadership to balance employee support and organizational requirements.
• Manage the internship program to build a diverse and sustainable future talent pipeline. Design and support an engaging, educational, and inclusive intern experience that reflects Greylock’s commitment to workforce development.
• Actively represent Greylock in civic, community, and professional organizations to strengthen employer brand and talent networks. Partner with internal departments on audits, records requests, and off-boarding processes, including exit meetings and education on benefits and final pay.
• Perform additional HR-related duties as assigned to support departmental and organizational goals.

Benefits

• Greylock’s health benefits, independently benchmarked, are largely market leading.
• We strive to offer a comprehensive package of value including a suite of health options (2 medical plan options, FSA Medical/Dependent Care, HSA/HRA, dental, vision, wellness), retirement- 401k plans with employer match & employer pension contributions, PTO, employee incentive plans, and an opportunity for profit sharing.
• We round out the package with employer paid life insurance along with both short- and long-term disability.
• To meet your individual needs additional life, accident, and critical illness benefits may be elected.
• We continue to engage with employee feedback and augment our offerings, recently adding pet insurance, and Medicare employee assistance to name a couple.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees