Human Resources Manager
About The Position
This is a hands-on, on-site, build-and-stabilize HR leadership role. As Human Resources Manager, you will lead the HR function at Treetops Resort with a clear mandate: bring structure, consistency, and confidence to core HR operations. Year one is focused on execution—strengthening processes, clarifying expectations, and supporting leaders and employees through practical, reliable HR leadership. You will oversee payroll, benefits, and compliance with support from a Senior HR Generalist and HR Admin, while personally leading employee relations, performance management, and policy development. This role reports directly to the Director of Finance.
Requirements
- Minimum of 2 years of proven experience in Human Resources Management.
- Bachelor’s degree in human resources, Business Administration, or a related field.
- Professional Human Resources Certification is required (SPHR or SHRM-SCP is preferred).
- Strong understanding of employment laws and regulations.
- Excellent interpersonal and communication skills, with a warm and approachable demeanor.
- Exceptional organizational and problem-solving skills.
- Experience with using HRIS systems (Paycom is preferred).
Nice To Haves
- Proven experience in Human Resources leadership or management, hospitality industry experience preferred
- Strong background in employee relations, compliance, compensation, and benefits
- Comfortable being hands-on while leading and setting direction
- Experience building or stabilizing HR processes and systems
- Clear communicator with a practical, solutions-oriented approach
- Professional Certification preferred (SPHR, PHR, SHRM-SCP, SHRM-CP)
Responsibilities
- Lead and stabilize the HR function with hands-on involvement
- Oversee bi-weekly payroll, benefits administration, and 401(k) with team support
- Drive performance management, accountability, and manager coaching
- Develop, refine, and communicate HR policies and procedures
- Ensure compliance with federal, state, and local employment laws
- Actively manage employee relations and issue resolution
- Support training and leadership development initiatives
- Maintain accurate personnel records and compliance documentation
- Partner with leaders to bring consistency and follow-through to people decisions
- Lead HR projects focused on stabilization and process improvement
Benefits
- Live where others vacation—four seasons of outdoor recreation
- Resort perks, including free golf, ski passes, and resort-wide discounts
- Gaylord offers the best of both worlds: a welcoming small-town community with big-box stores, dining, and everyday conveniences
- Easy access to Northern Michigan’s lakes, trails, skiing, and outdoor lifestyle
- Real ownership and visible impact in a people-driven organization
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
251-500 employees
