Human Resources Manager

Mobile Communications America Inc•Charlotte, NC

About The Position

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced HR Manager to support our growing Central team. The HR Manager serves in a dual-capacity role within the organization, balancing responsibilities as a strategic Senior HR Generalist and as the leader of the company’s Talent Acquisition function. Approximately half of the role focuses on delivering strategic and hands‑on HR support across multiple divisions. The remaining time is dedicated to overseeing Talent Acquisition - providing direction to recruiters, enhancing hiring processes, and ensuring the organization effectively attracts and secures top talent. This role is ideal for a seasoned HR professional who thrives in a collaborative environment, enjoys building strong partnerships across the business, and brings expertise in both HR operations and recruiting leadership. MCA SEEKS TEAM MEMBERS WHO SHARE OUR VALUES: SERVICE, GROWTH, TEAMWORK, AND SAFETY. AS A MILITARY FRIENDLY EMPLOYER, WE WELCOME VETERANS, WITH OVER 250 ALREADY ON BOARD. JOIN US AND BECOME PART OF THE MCA FAMILY, WHERE WE PRIORITIZE BOTH WORK AND ENJOYMENT. WE OFFER COMPETITIVE COMPENSATION AND BENEFITS SUCH AS MEDICAL, DENTAL, VISION, 401K, PTO, HOLIDAY PAY, EDUCATION INCENTIVES, AND MORE.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field; HR certification (PHR, SPHR, SHRM-CP/SCP) preferred.
5–7+ years of progressive HR experience with demonstrated generalist expertise.
3+ years of experience leading or managing a recruiting function or team.
Strong knowledge of employment law, HR best practices, and talent acquisition strategies.
Demonstrated ability to build trust and strong relationships across diverse teams and leadership levels.
Skilled in problem-solving, conflict resolution, and delivering thoughtful, solutions-oriented HR support.
Experience with HRIS and Applicant Tracking Systems (ATS).
Excellent communication, collaboration, and organizational skills.
Ability to balance strategic thinking with hands-on execution.

Nice To Haves

HR certification (PHR, SPHR, SHRM-CP/SCP) preferred.

Responsibilities

Employee Relations & Performance Management
Provide guidance to managers and employees on HR policies and help resolve workplace concerns.
Support employee relations activities, including conflict resolution, investigations, and corrective actions.
Assist with performance management processes, including coaching and performance reviews.
Conduct exit interviews, identify key themes, and provide recommendations to leadership.
Ensure all employee changes, adjustments, and supporting documentation are submitted to Payroll accurately and on time to facilitate smooth processing.
Facilitate difficult conversations between employees and managers to support understanding, accountability, and positive outcomes.
HR Operations & Data Management
Maintain accurate HRIS data and support reporting needs.
Prepare HR reports and share insights on workforce trends.
Provide general HR administrative support and assist with projects and process improvements.
Training & Development
Support the planning and delivery of training programs that reinforce skills and MCA culture/values.
Provide coaching to managers to strengthen leadership and team management.
Promote ongoing learning and development opportunities across the organization.
Acquisition Support
Support M&A onboarding activities and help integrate newly acquired employees.
Promote MCA’s culture and values throughout the integration process.
Assist with communication, orientations, and training to ensure smooth transitions.
Provide guidance to new managers and employees during assimilation.
Help structure roles and align the organization for effective integration.
Talent Acquisition Leadership
Lead the company’s Talent Acquisition team, providing guidance, mentorship, and performance feedback.
Oversee full-cycle recruitment processes to ensure an exceptional candidate and hiring manager experience.
Drive TA strategy, workforce planning, and recruiting initiatives across the organization.
Build strong partnerships with business leaders to understand hiring needs and create proactive recruiting strategies.
Implement process improvements to enhance efficiency, quality of hire, and diversity of recruitment efforts.
Monitor recruiting KPIs and prepare TA reports and insights for leadership.
Manage relationships with external recruiting partners, job boards, and talent platforms.
Ensure compliance with federal, state, and company hiring practices and requirements.
Staffing & Recruitment Support
Monitor staffing levels and ensure alignment with approved budgets.
Partner with hiring managers and recruiting to support effective hiring processes.
Assist with onboarding to ensure a smooth and compliant new‑hire experience.
Help prepare offers, compensation recommendations, and internal job postings.