Human Resources Manager, Field Operations - PS HQ
About The Position
The Manager of Human Resources, Field plays a key leadership role in shaping and scaling the people strategy that drives our growth. This position oversees the Human Resources function across the heart of our business, leading a team of Human Resources Business Partners who support our properties and operations teams. This is a hands-on, strategic role for an HR leader who thrives in a high-growth and entrepreneurial environment – someone who can build systems and processes, elevate the employee experience, and coach leaders to bring out the best in their teams. Working closely with Managing Directors, Learning & Development and Corporate HR, this person will help design and deliver the programs, tools, and culture that define our people experience at PS. We’re looking for someone who is inspired by the art of hospitality, energized by building high-performing teams, and motivated by the opportunity to help shape a people function for scale.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field
- 5-7+ years of progressive HR experience, preferably within the luxury hospitality or service industries with at least 3 years in a field or multi-unit leadership role
- Demonstrated experience managing a geographically dispersed team
- Strong knowledge of HR operations, employee relations, and organizational development
- Excellent communication, coaching and relationship-building skills
- A balance of strategic vision and hands-on execution, with the ability to pivot quickly in a fast-paced setting
- Passionate about hospitality, people development, and building meaningful workplace experience
Nice To Haves
- Background in luxury or lifestyle hospitality, or other service-oriented environments
Responsibilities
- Lead, develop, and inspire a team of HR Business Partners to deliver exceptional support to our field operations
- Build a culture of collaboration, accountability, and growth within the HR field team
- Act as a trusted advisor to Managing Directors and field leadership, ensuring alignment between business priorities and people strategies
- Coach and empower leaders to elevate performance, engagement, and team culture
- Parter with HQ and field leadership to design and implement scalable HR systems, policies, and processes that support rapid growth
- Work closely with in-house legal counsel on employment matters
- Drive consistency across key HR functions, performance management and offboarding
- Collaborate with Corporate HR to ensure seamless communication and alignment on strategy, tools and initiatives
- Identify and execute opportunities to improve efficiency, clarity, and employee experience across HR touchpoints
- Champion a people-first culture by supporting programs that enhance connection, recognition, and purpose across teams
- Ensure that employee relations strategies are effectively implemented across the field business, maintaining compliance with employment laws and Company policies while addressing employee concerns promptly and fairly. Lead escalated employee relations investigations.
- Partner with Learning & Development to align training and career growth opportunities with business needs
- Support talent review, succession planning, and leadership development efforts to build future-ready teams
- Act as an advocate for employee engagement, inclusion, and wellbeing across all levels of the organization
- Ensure compliance with all Federal, State and local laws
- Contribute to the design and execution of a field HR strategy that supports expansion and new property openings
- Collaborate across HR, Talent, and Learning teams on initiatives that strengthen culture, elevate performance, and prepare the organization for its next stage of growth
- Provide insight to senior leadership on emerging people trends, organizational needs, and market opportunities
- Perform other related duties and projects as assigned
Benefits
- Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability.
- 401K retirement plan with company matching
- Health and Dependent Care FSA and HSA with company matching.
- Unlimited PTO
- Monthly Health and Wellness, and cell phone reimbursement
- A great career path with promotion opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
