Human Resources Manager 3

Sodexo • Greensboro, NC

289d • $54,100 - $81,950

About The Position

Sodexo is seeking a Human Resources Manager 3 for North Carolina A&T University located in Greensboro, North Carolina. Sodexo-Aggie Dining manages all national, proprietary and in-house brands and dining concepts with 2 main dining facilities as well as a full service catering department. The Human Resource Manager will have oversight of the internal hiring and talent acquisition process, team trainings, customers service standards, policy adherence/documentation as well as management and implementation of corporate initiatives/programs. This role will have 1 hourly admin as a direct report and work directly with Managers and hourly team members. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.

Requirements

• Strong time management and organizational skills.
• Ability to work well independently and as part of a team.
• Understanding and respect for sensitive and confidential information.
• Excellent computer skills with proficient knowledge of Microsoft Office programs.
• Ability to communicate in a clear, effective and respectful manner whether via phone, email or in person.
• Exhibit business maturity and professionalism.
• Ability to manage competing priorities and meet time demands.

Responsibilities

• Act as a customer service representative, addressing employee's inquiries and issues.
• Research complex benefits payroll deductions.
• Research and process overpayment of benefits refunds to term employees.
• Process, distribute and track incoming mail.
• Review, research and correct the Daily Client Edit Report to assure all employee information transferring to (TPA) is accurate.
• Manage all HR Representative, Employee and Management inquiries sent to the Benefits Operations Email on a timely manner.
• Make recommendations for plan modifications and/or vendor selection or retention based on vendor customer service record, participant's complaints, etc.
• Assist with Annual Enrollment for all Health and Welfare plans.
• Assist with testing for Annual Enrollment and other plan implementations as necessary.
• Complete other duties as assigned by management.

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: Associate degree