Human Resources Lead

About the position

The Purpose of the Human Resources Lead is to assist with various human resources functions and to provide support to both management and associates at their location. This role plays a vital part in ensuring a positive and productive work environment while upholding company policies and legal compliance. The HR Lead will be responsible for overseeing employment-related activities at the location level, which include but are not limited to staffing, timekeeping, record keeping of performance coaching, benefits administration, and training coordination.

Responsibilities

• Promote positive associate relations through effective communication and fostering a supportive work culture.
• Play a vital role in shaping the perception of our company and our values. Communicate with professionalism, empathy, and enthusiasm to deliver a positive experience to all.
• Review applications to assess candidate qualifications and suitability for open positions.
• Conduct initial phone screenings to evaluate candidate skills, experience, and cultural fit.
• Coordinate and schedule interviews between candidates and store management, ensuring a smooth and positive candidate experience.
• Coordinate and facilitate new hire onboarding to provide a smooth and positive new hire experience.
• Plan and take part in community events to enhance hiring efforts and promote employment opportunities.
• Coordinate and conduct new associate orientations, ensuring a smooth onboarding experience.
• Prepare and maintain accurate and up-to-date associate records in the Human Capital Management system, including personal information, attendance, leave management, and all other relevant documentation.
• Assist with benefits administration and enrollment processes.
• Coordinate and conduct training sessions on assorted topics, including workplace policies, positions specific training, and associate development.
• Support performance management processes, aiding with goal setting, performance evaluations, and associate development plans.
• Serve as a point of contact for associates, addressing inquiries promptly and providing guidance.
• Assist your HR Business Partner to resolve associate conflicts and disciplinary issues, adhering to company policies and legal requirements.
• Partner with the Store Support Center Human Resources and the Store Manager with policy, procedure, and initiatives.
• Maintain associate communication by removing outdated communications and posting current information on RK programs, benefits, schedules, location performance, wellness, safety compliance, and other pertinent information.
• Oversee the location's safety program including maintaining the accident/incident files, communicating daily safety topics, completing the safety audits, and completing accident reviews.
• Maintain a strong code of ethics and high degree of confidentiality of information about all company, associate, community, legal, and all other matters.
• Regularly communicate, both written and verbally, with partners from Store Support Center in a professional manner.
• Use general office equipment such as telephone, copy machine, fax machine, and computer.
• May be required to work evenings and weekends.
• Oversee monthly cash reporting as needed.
• Maintain office and breakroom supplies.
• Maintain breakroom and training space standards.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.

Requirements

• At least 2 years of human resources experience or equivalent combination of experience and education.
• Proficiency with Microsoft Office Suite or related software.
• Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
• Excellent customer service skills.
• Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
• Proven track record of consistently producing error-free work and meeting quality standards.
• Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively.
• Proficiency in adapting communication style and tone to effectively interact with individuals from diverse backgrounds and at different levels within the organization.
• Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
• Comfortable navigating computer systems and software to assist customers or manage activities.
• Possession of a growth mindset, characterized by a belief in the ability to develop talents and intelligence through hard work, dedication, and continuous learning.

Benefits

• 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
• Healthcare plans to support your needs
• Virtual doctor visits
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
• 15% Associate Discount
• Dave Ramsey's SmartDollar Program (no cost to you!)
• Associate Assistance Program
• RK Cares Associate Hardship Program
• 24/7 Chaplaincy Services