As a key member of the Human Resources team, the HR Generalist will provide support to the US Sales, Marketing, Finance, and IT teams by becoming the primary point of contact for the operational delivery of HR needs. Reporting to the HR Manager, the Generalist will support and lead HR functions with their support groups. Develop relationships with managers and employees, provide coaching to employees on work-related issues or concerns. Ensure corporate policies and procedures are understood and adhered to while determining when issues need to be escalated for resolution. Intake of employee relations issues, ensure procedures are properly followed and paperwork is completed and filed, keep the lines of communication open between managers and their employees and PIPs. Collaborate with hiring managers to fill open positions efficiently and effectively; track and report on key recruiting metrics including time to fill, time to start, and quality of hire (e.g., 90-day retention, hiring manager feedback). Support onboarding processes and evaluate effectiveness to ensure a smooth new hire experience. Monitor performance review completion rates and support managers in the review process. Maintain accurate HRIS data and generate reports to support decision-making. Ensure compliance with internal policies and external regulations. Contribute to HR projects focused on process optimization and continuous improvement.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Bachelor's degree
Number of Employees
501-1,000 employees