Human Resources Generalist

Televerde•Phoenix, AZ

About The Position

The Human Resources Generalist carries out responsibilities in the functional areas relating to employee relations, compensation, performance management, training/onboarding, benefits administration, and recruiting. Additionally, this position will focus on delivering HR services that meet or exceed the needs of employees and enable business successes. The Human Resources Generalist will maintain compliance with all applicable laws, regulations, operating procedures, and policy implementation best practices.

Requirements

Ability to communicate well both verbally and in writing, create accurate and punctual reports, and share information and ideas with others.
Intermediate to advanced Excel skills.
Ability to work under broad supervision and exercise independent judgment with extremely low error rates.
Ability to work responsibly with highly confidential information.
Ability to consistently meet commitments, including attendance/punctuality requirements.
Ability to organize and prioritize workload and meet deadlines in a fast-paced environment.
Able to keep track of details to ensure work is performed accurately and completely.
Ability to work effectively and confidentially while maintaining positive relationships with internal staff, job candidates, and external vendors.
Demonstrates knowledge of state and federal employment laws.
Ability to assess and identify causes of workplace issues and mediate conflict or make recommendations for resolution of conflicts.
Knowledge of HRIS and Time & Attendance systems required.
Bachelor’s degree in Human Resources or related field.
5+ years of experience in a Human Resources related role.
Demonstrated success operating at a senior professional level, maintaining broad knowledge of HR policies and practices.
Understanding of benefit programs and demonstrates the ability to relay benefits information to team members.
Experience generating reports and using information to analytically assess HR programs.
Employee relations experience required.

Nice To Haves

Experience working in an environment with a high number of hourly employees (call center, manufacturing, health care, etc.) is preferred.
Prior experience managing or implementing compensation programs preferred.
SHRM and/or HRCI certification preferred.

Responsibilities

Supports leadership by providing HR advice, counsel, and ensures uniform and fair application of all policies and guidelines throughout the organization.
Guides leadership and employee actions by researching, developing, writing, and updating policies and procedures. Effectively communicates and enforces these actions to ensure organizational values are being maintained.
Advises management and ensures compliance with laws and regulations pertaining to Human Resources.
Prepares, updates, and recommends human resource policies and procedures based off Human Resources best practices and incorporates them in the Employee Handbook.
Develops and delivers up-to-date trainings for managers and employees to meet federal and state requirements (i.e. sexual harassment training, etc.)
Provides coaching, consulting, and problem-solving in areas including, but not limited to, recruitment and selection, performance management, leadership, employee development, succession planning, employee relations, training, and policy/procedure interpretation and implementation.
Conducts compensation reviews as it relates to periodic pay surveys, scheduling and conducting job evaluations, monitoring and scheduling individual pay actions and recommending, planning, and aiding the implementation of pay structure revisions.
Updates job requirements and maintains job descriptions for all positions.
Coordinates leave of absence and workers' comp leave matters, including inquiries, eligibility, and documentation.
Oversees return to work, light duty, and accommodation processes and tracking.
Assists with creating processes for documenting performance and behavioral issues to ensure fair promotion and rehiring decisions.
Communicates benefits information to employees.
Develops and implements wellness programs.
Interviews and assesses incoming leadership talent.
Works on department projects as needed.