Human Resources Generalist

LAND OF LINCOLN GOODWILL INDUSTRIES INC-posted about 11 hours ago
Full-time • Mid Level
Springfield, IL
251-500 employees
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Performs a variety of human resource functions with a strong focus on training and development; performs duties in areas including but not limited to performance management, employee development, employee relations, employee onboarding and human resource information systems.

  • Develops, updates and delivers online and classroom training programs to meet organizational objectives in accordance with organizational needs and accreditation standards.
  • Supports and maintains a learning management system for human resources and organizational training programs; analyzes data and provides feedback to leadership regarding employee performance analysis and identification of skill gaps.
  • Develops and maintains annual training calendar, identifies delivery methods and tracking methods to ensure delivery of courses required to maintain regulatory, accreditation and audit requirements.
  • Manages compliance training program management and record keeping including, but not limited to, CPR and annual sexual harassment training.
  • Maintains the HR intranet site.
  • Responds to employee relations issues such as resolution of employee complaints; conducts investigations on employment related issues. Supports managers in corrective action and discipline program.
  • Provides guidance to management and employees on organizational policies, procedures and practices; ensures compliance with employment laws, regulations and guidelines.
  • Provides guidance to managers on performance management timelines and content; reviews performance evaluations; provides coaching to managers on proper goal setting and competency review.
  • Partners with management and employees to improve working relationships, build morale, increase productivity and employee engagement.
  • Responsible for evaluating and making recommendations for internal HR process improvements and SOP updates.
  • Supports and maintains employee communication and survey applications such as exit interviews and employee engagement surveys.
  • Provides support for career fair selection, setup and analytics.
  • Manages unemployment claims processing.
  • Serves as backup to the HR Coordinator on employee job offer and background check process, and provides support in administering the Human Resource Information System.
  • Assists with and supports agency accreditation.
  • Remains current on employment law updates.
  • Coordinates and/or assists with other HR initiatives.
  • Ensures that the customer’s perspective is a driving force behind customer satisfaction.
  • Seeks to understand the customer’s circumstances, problems, expectations and needs.
  • Identifies customer service issues and creates solutions.
  • Builds customer awareness around our mission.
  • Identifies, addresses and reports conditions that affect employee and customer safety.
  • Complies with safety standards.
  • Identifies opportunities and generates ideas to improve human resources department objectives.
  • Initiates action to create value, advance and meet departmental demands.
  • Partners with HR staff to identify, assess, create and implement process improvement.
  • Participates in professional organizations, seeks development opportunities, and stays current in field.
  • Embraces the mission, vision and values of LLGI.
  • Seeks to understand individual differences and values to build workplace relationships.
  • Learns and applies new job-related information in a timely manner.
  • Performs other duties as required or assigned.
  • The HR Generalist is a professional level position requiring a Bachelor’s degree or a combination of the knowledge, skill and years of experience equivalent to completion of a bachelor’s degree in human resources, business administration or related field.
  • Requires a minimum of three years of experience in human resources, including knowledge of employment law and experience with classroom presentations, virtual training and learning management systems.
  • Valid driver’s license, acceptable driving record and proof of insurance required.
  • Requires knowledge, skill and ability to develop employee training programs using online learning management systems, classroom presentations and other methods.
  • Requires excellent written and oral communication skills, and the ability to make presentations before groups.
  • Requires proficiency with Google business platform and/or Microsoft Word, Excel and PowerPoint as well as online training, and HRIS platforms.
  • Requires working knowledge of multiple human resources disciplines, as well as federal and state employment laws.
  • Requires strong planning and organizational skills.
  • Requires ability to gain operational knowledge of organizational policies, regulatory requirements and accreditation standards.
  • Requires ability to work independently while fostering a strong team atmosphere.
  • Requires ability to be consistently at work and on time on scheduled work days.
  • Requires ability to interact with people in a manner which enhances their dignity, privacy and confidentiality.
  • Requires ability to work independently while fostering a strong team atmosphere.
  • Requires ability to follow LLGI policies and procedures.
  • Requires ability to maintain confidentiality of information related to LLGI operations.
  • Requires ability to demonstrate professionalism.
  • SHRM certification beneficial
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