Human Resources Generalist
About The Position
High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life. The HR Generalist is responsible for managing day-to-day operations of the Human Resources department. This role supports all facets of HR including recruitment, employee relations, performance management, benefits administration, training, and compliance. The HR Generalist ensures that HR practices align with organizational goals while fostering a positive and productive workplace culture.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or related field.
- 5 + years of HR experience, preferably in a generalist role.
- Knowledge of HR laws, practices, and procedures.
- Strong interpersonal and communication skills.
- Ability to handle sensitive and confidential information with discretion.
Nice To Haves
- SHRM-CP or PHR Certification preferred
Responsibilities
- Recruitment & Onboarding
- Coordinate and participate in the recruitment process
- Facilitate new employee onboarding and orientation.
- Employee Relations
- Serve as a point of contact for employee inquiries and concerns.
- Investigate and resolve employee complaints in compliance with company policies and legal regulations.
- Promote a positive work environment through proactive engagement.
- Compensation & Benefits
- Assist with benefits programs.
- Respond to employee questions related to payroll, compensation, and benefits.
- Policy & Compliance
- Ensure compliance with federal, state, and local employment laws and regulations.
- Maintain and update employee records in accordance with legal requirements.
- Assist in developing and implementing HR policies and procedures.
- Training & Development
- Support learning and development initiatives by coordinating training sessions and tracking employee participation.
- HR Reporting
- Generate reports and analytics related to HR metrics such as turnover, absenteeism, and diversity.
- HR Quality and Auditing
- Track and analyze HR KPIs to monitor trends and identify areas for improvement
- Conduct audits to ensure data integrity and HR process compliance
- Support quality improvement initiatives in areas such as onboarding, performance reviews, and recruitment
- Support audits and reporting requirements for HR metrics
- Provide data-driven recommendations to improve HR service delivery
- Ensure compliance with internal policies and external regulations
- Maintain and update employee records in the HRIS and physical files
- Assist with recruitment processes: posting job ads, scheduling interviews, and communicating with candidates
Benefits
- medical
- dental
- vision
- flexible spending and health savings accounts
- life insurance
- disability
- 403b
- paid vacation/time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
