Human Resources Generalist - English & Spanish

Knapp Inc • Kennesaw, GA

1d

About The Position

The Human Resources (HR) Generalist will serve as a key partner to HR Business Partners in Customer Service and Operations, providing strategic and hands-on support in all areas of human resources as relates to KNAPP’s Spanish speaking population specifically expatriates from Mexico. This role is responsible for driving HR initiatives that align with business objectives, fostering a positive work environment, and ensuring compliance with company policies and employment laws.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field or equivalent mix of education and experience.
• 3+ years of HR generalist experience, preferably in a distribution, logistics, or manufacturing environment.
• Knowledge of US and State employment laws and HR best practices.
• Native experience living and working in Latin America preferably Mexico.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to work independently in a fast-paced, high-volume environment.
• Ability to present to and influence leadership.
• Proficiency in Microsoft Office and HRIS systems (e.g., ADP, SAP, etc.).
• Bilingual (English/Spanish) required.
• Resident of the US for at least 3 years.
• Experience supporting hourly workforce in a 24/7 operation.
• Authorization to work in the US and travel to the Mexico
• Passport holder or ability to obtain passport required
• Professional office etiquette is required at all times
• Overtime or off-shift hours may be required to support multiple shifts
• Travel required up to 50% Travel to sites in the US and Mexico for recruiting, onboarding, and investigations and to corporate office for training purposes.
• Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 50 pounds.

Nice To Haves

• Professional HR certification preferred.

Responsibilities

• Assist with the recruiting, hiring, onboarding, and assimilation of expatriate employees from Mexico and other Spanish speaking countries, including coordination with internal stakeholders and external partners as needed.
• Act as a resource to expatriates from Spanish speaking countries in terms of assimilating into the US, including but not limited to support in receiving SSN, housing, setting up bank accounts and utilities and other services.
• Provide Human Resources support for Spanish speaking expatriate employees, including guidance on company policies, employment practices, and cultural integration.
• Assist with and support Human Resources investigations and employee relations matters involving expatriate employees from Mexico, escalating to Corporate HR or Legal as appropriate.
• Act as a trusted advisor to employees and leaders, addressing concerns, resolving conflicts, and conducting investigations as needed. Escalates to Corporate HR Generalist as needed.
• Ensure adherence to federal, provincial, and local employment laws, as well as company policies and procedures.
• Work with other functions to research and resolve payroll issues, assist with benefits questions, and administer leaves of absence and worker’s compensation claims for Spanish speaking population.
• Promote a positive workplace culture through employee engagement initiatives, recognition programs, and feedback mechanisms aimed at Spanish speaking population.
• Travel to sites to assist onboarding new employees. Lead orientation and support other departments’ activities related to onboarding/orientation for Spanish speaking population.
• Support leaders through performance review processes, coaching, and corrective action procedures in regards Spanish speaking population.
• Help coordinate training sessions on HR policies, compliance, and leadership development for Spanish speaking population.
• Assist with employee meetings, town halls, tool talks, etc. Ensure communications from Corporate are being shared effectively with onsite employees for Spanish speaking population..
• Maintain accurate employee records, process HR transactions, and support HRIS data integrity. Assist with timecard and point system management.
• Assist leadership with onsite induction trainings. Partner with Total Rewards to support employee wellness initiatives.
• Assist Leadership and corporate HR team with offboarding procedures; including but not limited to termination conversations, exit interviews and equipment collection.

Benefits

• 2 remote days per week when in office
• Half day Fridays when in office
• A beautiful new, state-of-the-art, office complex in Kennesaw, GA
• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Profit Sharing
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance
• Subsidized food delivery
• Monthly celebrations
• Quarterly employee events
• Corporate Social Responsibility including recycling, sustainability and volunteering

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees