Human Resources Generalist

Luminate Bank • Minneapolis, MN

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About The Position

Luminate Bank® is more than a bank—we're Banking Brighter® by making financial success simple, accessible, and rewarding. Whether you're purchasing a home, growing your savings, or planning for long-term stability, we offer expert guidance and personalized solutions to illuminate your path. Our seamless digital banking, tailored lending options, and wealth-building strategies empower you to take control of your financial future. With competitive rates, clear insights, and a customer-first approach, we help you make informed decisions with confidence. No matter where you are in your journey, Luminate Bank® is here to support you every step of the way. Position Overview: The Human Resources Generalist plays a critical role in delivering high‑quality, compliant, and employee‑centered HR support across the organization. This role is ideal for an experienced HR professional who enjoys being deeply involved in day‑to‑day HR work while also serving as a trusted advisor to managers. You will support employees and leaders across multiple states in a regulated banking/mortgage environment, handling employee relations, performance management, onboarding/offboarding, leaves, policy interpretation, and HR programs. This position requires strong judgment, sound guidance, and the confidence to coach leaders through complex people situations.

Requirements

• A minimum of five years of HR experience required, preferably within the mortgage industry.
• Strong knowledge of HR best practices and employment laws.
• Excellent interpersonal, communication and problem-solving skills.
• Ability to support and execute HR strategies aligned with organizational goals.
• Proficiency in HR software and Microsoft Office Suite.

Nice To Haves

• Professional HR certification (e.g., SHRM-CP, PHR) is preferred.

Responsibilities

• Employee Relations & Manager Support Serve as a primary point of contact for employee relations matters, including investigations, corrective action, documentation, and resolution.
• Coach managers on performance management, expectations, feedback, and documentation best practices.
• Provide guidance on policies, procedures, and employment practices, ensuring consistent and compliant application.
• Partner closely with leadership to address sensitive employee issues with empathy, fairness, and discretion.
• Core HR Operations Support onboarding and offboarding processes to ensure a consistent, high‑quality employee experience.
• Assist with leave of absence administration, ADA/ADAAA accommodations, and return‑to‑work coordination.
• Respond to employee questions related to benefits, time off, and HR programs in partnership with HR Operations and Benefits.
• Support compensation activities, including offers, job evaluations, and annual cycles, ensuring alignment with internal practices and regulatory requirements.
• Draft and maintain HR documentation such as offer letters, corrective action notices, PIPs, and separation materials.
• Compliance & Risk Management Ensure adherence to federal, state, and local employment laws across a multi‑state workforce.
• Maintain accurate documentation and records to support audits, legal review, and internal controls.
• Assist with handbook updates, policy rollouts, and required training in collaboration with HR leadership and legal counsel.
• Apply a strong compliance lens in a regulated banking/mortgage environment.
• HR Programs & Initiatives Support company‑wide HR programs, including performance cycles, engagement surveys, recognition efforts, and leadership development initiatives.
• Assist with training logistics and follow‑up related to leadership development tools (e.g., Everything DiSC).
• Use HRIS (BambooHR) to maintain data accuracy, run reports, and support process improvements.
• Contribute to HR projects and process enhancements that improve efficiency, clarity, and employee experience.

Benefits

• Competitive total compensation package based on skills and experience.
• Comprehensive benefits package including medical (co-pay and HDHP), dental & vision coverage.
• Pre-tax Health Savings Accounts (HSA) and FSA Medical and Dependent Care Accounts.
• Life and AD&D Insurance, as well as additional voluntary benefits available.
• 401K with robust company match.
• Generous Flexible PTO Program.
• The opportunity to work with Midwest’s fastest growing mortgage lender.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed