Ascend Nonprofit Solutions - Human Resources Generalist

Ascend Nonprofit Solutions • Charlotte, NC

20d • Hybrid

About The Position

The HR Generalist plays a key role in supporting the daily operations of the Human Resources function, ensuring a high-quality employee experience and consistent application of HR policies, procedures, and best practices. This role provides broad-based HR support in areas such as recruiting, onboarding, employee relations, benefits administration, performance management, compliance, and HRIS data integrity. This position requires strong communication skills, sound judgment, and the ability to handle sensitive matters with professionalism, confidentiality, and a customer-focused approach. This position provides HR support and guidance to employees and management on HR matters for multiple nonprofit partner agencies. The HR Generalist will act as a key point of contact for employees and management, ensuring excellent service delivery, accuracy, confidentiality, and compliance with federal, state, and local employment laws.

Requirements

• Bachelor's degree in human resources or related field required.
• Minimum 2 years of HR generalist experience.
• Experience with HRIS, benefits, and employment law strongly preferred.
• Strong knowledge of HR principles and employment regulations.
• Excellent communication and presentation skills.
• Strong interpersonal, negotiation, and conflict resolution skills.
• Proficiency with Microsoft Office Suite and HRIS Systems.
• Strong attention to detail and follow-through.
• Strong analytical and problem-solving abilities.
• Ability to maintain confidentiality.
• Ability to multitask and meet deadlines.
• Ability to work independently and within a team.
• Adept with training tools and HRIS systems.

Nice To Haves

• Minimum 1 year training/development experience preferred.
• HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.

Responsibilities

• Serve as HR point of contact for employees and management.
• Provide guidance on HR policies, procedures, employment practices, and regulatory compliance.
• Support HR compliance activities including FLSA interpretation, audits, reporting requirements, and recordkeeping.
• Maintain compliance with federal, state, and local employment laws and best practices.
• Maintain knowledge of HR trends, policies, regulations, and best practices.
• Respond to employee inquiries regarding HR policies, benefits, performance, and employment matters.
• Assist with disciplinary issues, investigations, disputes, performance management, and documentation.
• Maintain and update employee information in HRIS and timekeeping systems.
• Assist with onboarding new agencies into HR systems when applicable.
• Provide support with recruiting and talent acquisition activities.
• Serve as a primary contact for employee benefit questions including Medical, Dental, Vision, Life, STD, LTD, FSA, retirement, and voluntary benefits.
• Support payroll processing including timekeeping review and period closeout.
• Assist with workers' compensation reporting, investigation, and carrier communication.
• Respond to unemployment claims and inquiries.
• Provide exemplary customer service to internal/external stakeholders.
• Build strong collaborative relationships across departments and agencies.
• Demonstrate professionalism, integrity, and confidentiality.
• Participate in HR projects and initiatives as needed.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level