Human Resources Generalist

uLab Systems Inc-posted 2 days ago

Full-time • Entry Level

Onsite • Memphis, TN

101-250 employees

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Human Resources Generalist About uLab Systems uLab is on a mission to advance the orthodontic industry with digital treatment planning software and aligner products that let you take back control of your treatment plan. We help the orthodontic community streamline practices and provide the highest quality care to patients. Role Description: We are seeking a Human Resources Generalist to join our team, reporting to the Senior Manager, Human Resources. This role supports the daily operations of the HR department by assisting with policy alignment, drafting HR documents and templates, and collaborating with leadership to facilitate hiring and onboarding processes. The Human Resources Generalist plays a key role in HR operations, managing various administrative tasks throughout the employment lifecycle. This position is based at the front desk reception area and serves as the first point of contact for visitors, greeting and assisting guests, employees, and vendors in a professional and welcoming manner. The role also serves as a key point person in processing payroll through Paylocity, supporting the Senior Manager, HR with accurate and timely payroll submissions and related reporting. This position is responsible for ensuring a seamless onboarding experience for new hires and coordinating company events, including global town halls, receptions, and employee engagement activities.

Manage and maintain HR transactions in the HRIS, including job description updates, compensation requests, and employee movement approvals.
Ensure accurate and compliant maintenance of employee files, records, and documentation.
Support recruiting efforts by coordinating interviews, managing candidate logistics, and facilitating onboarding and training.
Assist in developing and implementing HR policies, procedures, and informational materials.
Address employee inquiries with professionalism and escalate concerns as needed.
Maintain confidentiality and discretion regarding employee and company information.
Provide guidance to employees and management within the scope of the role, responding to needs with sensitivity and professionalism.
Engage with employees, customers, vendors, and investors daily to foster a positive work environment.
Support benefits administration under the guidance of the Senior Manager, HR, ensuring employee understanding of health insurance, retirement plans, and wellness programs.
Educate employees on available benefits and assist with enrollment inquiries.
Serve as the project lead for open enrollment.
Generate HR reports and metrics to support strategic decision-making.
Facilitate the New Hire Orientation program and provide additional HR support as needed.
Serve as the primary front desk representative, welcoming and assisting all guests, vendors, and employees.
Oversee mail coordination and ensure timely distribution.
Scan all checks and invoices received in the mail and send to a distribution list.
Manage office supplies, including ordering and tracking inventory.
Collaborate with event leaders to coordinate logistics for company events.
Serve as accounts payable back up

Associate’s degree in human resources or a related field OR a high school diploma with at least five (5) years of experience in an office or similar environment.
Strong attention to detail and organizational skills, with the ability to manage multiple priorities.
Proficiency in Microsoft Office and prior experience with HR systems preferred.
Excellent verbal and written communication skills, a positive attitude, and strong customer service orientation.
Ability to maintain strict confidentiality.
Comfortable in a fast-paced, evolving work environment.
Strong time management skills and ability to execute tasks efficiently.
Successful completion of a background check.
Flexibility adjusting work hours during peak project periods.
Ability to work in both office and manufacturing environments.
May require occasional lifting or moving of items up to 10 pounds.

Working knowledge of federal, state, and local employment laws and regulations preferred.
Experience supporting a global, matrixed organization is a plus.
Proactive problem-solving skills with a sense of ownership and accountability.
Ability to work collaboratively with cross-functional and geographically dispersed teams.

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