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The position involves developing and implementing employee relations programs and strategies to foster a positive work environment. The role requires resolving employee concerns and complaints regarding work-related issues, conducting investigations, and providing counseling and advice to employees regarding their employment issues. Additionally, the position entails identifying legal risks and ensuring compliance with laws and regulations relating to employee relations. The successful candidate will also provide advice and guidance to management on employee relations policies and procedures, as well as training to managers and employees on various workplace issues. Monitoring trends in employee behavior and attitudes to predict potential issues is also a key responsibility, along with coordinating and supporting the performance management process.