Human Resources Front Desk Associate

Montana State UniversityBozeman, MT
3d

About The Position

The Front Desk Associate is the first point of contact, providing essential administrative and customer support to Human Resources and our valued customers. This role involves answering phone calls, managing walk-in traffic, and guiding constituents to the right resources.

Responsibilities

  • Greet and direct clients, visitors, and guests.
  • Answer, screen, and direct phone calls.
  • Receive and distribute mail, documents, packages, and courier deliveries.
  • Maintain a clean and organized reception area.
  • Log and process daily HR paperwork.
  • Prepare informational packets.
  • Retrieve data from archives.
  • Assist with website maintenance.
  • Scan documents into the EDM system.
  • Perform basic filing and recordkeeping.
  • Provide all necessary compliance-related services, including conducting on-campus I-9 verifications.
  • Provide first-tier support to customers regarding benefits, payroll, and onboarding questions.

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What This Job Offers

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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