Human Resources Director

Marcus Corporation • Milwaukee, WI

67d

About The Position

The Hilton Milwaukee is seeking a strong Director of Human Resources. This professional will support the human capital needs of our historic convention hotel. As the HR Director, you will report to the Hotel’s General Manager and directly oversee the Human Resource services provided for the Hilton Milwaukee, the newly branded The Marc Hotel, as well as Miller Time Pub and our Milwaukee market shared Accounting, Sales and Reservations offices, totaling approximately 360 associates. As a key member of the Executive Committee, your insights and leadership will play a pivotal role in shaping the hotel's strategic vision. There’s no better time to join us as the Hilton Milwaukee is just completing a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, the Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. Built in 1927 as the Schroeder Hotel, we offer 554 beautifully appointed guest rooms and over 34,000 square feet of flexible meeting space. Our commitment to innovation, exceptional service, and timeless style ensures our continued reputation as Milwaukee’s premier meeting and convention destination. If you’re passionate about hospitality and ready to make a lasting impact, we invite you to become part of our team and shape the future of the Hilton Milwaukee.

Requirements

• Bachelor's Degree or equivalent in a related field.
• 10 plus years of total HR experience, including responsibility for talent acquisition, associate relations, training and development, benefits administration, etc.
• 5 years or more of proven HR leadership experience, preferably in a hotel, resort or hospitality setting.
• Strong interpersonal skills to interact positively with all levels of the organization.
• Budget management experience highly preferred.
• Familiarity with PeopleSoft (HRIS) and/or Taleo Enterprise (ATS) helpful.
• Past Hilton brand experience would be ideal but not required.
• Previous experience in union settings beneficial.

Responsibilities

• Oversee all areas of Human Resources administration including associate relations, recruiting and onboarding, training and development, benefit administration, leave of absence, workers compensation, policy compliance, union relations, culture building, and community involvement.
• Lead labor relationships with two (2) unions including contract negotiations, contract compliance, contract training, and grievances.
• Provide guidance on associate relations issues such as investigations, coaching/counseling, and policy enforcement.
• Recommend, evaluate and support Hilton and Marcus Hotels’ brand training and development programs, and remain current with industry trends to make necessary enhancements.
• Facilitate annual goal setting, performance reviews, salary increases, and bonus payouts for all eligible associates.
• Develop annual budgets for salaried labor and HR operating expenses, ensuring expenses are forecasted correctly on a monthly basis.
• Act as a member of the Executive Committee and support operational departments by working closely with peers.
• Serve as a strategic partner who helps develop high potential leaders and advocates for their progression.
• Champion associate recognition and service excellence programs such as employee of the month, celebrating positive guest surveys, and encouraging cross-departmental appreciation.
• Ensure communication of and compliance with all policies, standards and practices, as well as federal, state and local legislation pertaining to employment law.
• Provide Human Resources generalist oversight related to compensation practices, benefit plans and administration, leave of absence administration, workers compensation administration, as well as safety and security compliance.

Benefits

• Eligible for customary Executive Committee benefits and annual Executive Committee bonus.
• A free, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• “Two for one” movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer from one property to another.
• Paid time off.
• Flexible scheduling.
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees