Human Resources Coordinator

PENN Entertainment • Detroit, MI

5d

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. The following and other duties may be assigned as necessary: - Provides assistance in all areas of HR, including employment, communication, team member events and record retention. - Maintains general office, front counter, lobby area and TDR kiosks ensuring that they are neat/clean, orderly and well stocked. - Handles Team Member questions/requests and escalate issues as appropriate to ensure prompt resolution. - Performs administrative duties, including maintaining employee records, data input and research; preparing reports; ordering office supplies, team member/vendor badges, gaming licensing and renewals, etc. - Assists in coordinating and facilitating Talent Audition and New Hire Orientation. - Assists in developing and maintaining property communication, to include employee self service portal, back-of-house hallways; maintaining updated required federal, state and local posters, and property communications - Maintains an upbeat & positive attitude as well as a professional, courteous and friendly demeanor with all Team Members, applicants and guests. - Assists with design and execution of engagement, wellness and retention events. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all local, state, and federal regulations within area of responsibility and reporting potential issues to management.

Requirements

• Minimum of one year experience in a customer service position is required; previous experience working in Human resources is desired.
• Proficient computer skills including Microsoft Office software (Word, PowerPoint, Excel, and Outlook); iCiMS and Ultipro experience a plus.
• Excellent verbal and written skills.
• Ability to maintain confidentiality of sensitive information.
• Ability to multi-task and problem solve.
• Excellent organizational skills, presentation skills and ability to work independently and collaboratively.
• Exceptional customer service focus including attention to producing quality results.
• Must approach team member questions and concerns in a caring, confidential and helpful manner.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.

Nice To Haves

• previous experience working in Human resources is desired.
• iCiMS and Ultipro experience a plus.

Responsibilities

• Provides assistance in all areas of HR, including employment, communication, team member events and record retention.
• Maintains general office, front counter, lobby area and TDR kiosks ensuring that they are neat/clean, orderly and well stocked.
• Handles Team Member questions/requests and escalate issues as appropriate to ensure prompt resolution.
• Performs administrative duties, including maintaining employee records, data input and research; preparing reports; ordering office supplies, team member/vendor badges, gaming licensing and renewals, etc.
• Assists in coordinating and facilitating Talent Audition and New Hire Orientation.
• Assists in developing and maintaining property communication, to include employee self service portal, back-of-house hallways; maintaining updated required federal, state and local posters, and property communications
• Maintains an upbeat & positive attitude as well as a professional, courteous and friendly demeanor with all Team Members, applicants and guests.
• Assists with design and execution of engagement, wellness and retention events.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring the compliance with all local, state, and federal regulations within area of responsibility and reporting potential issues to management.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees