Human Resources Coordinator

Medstar Ambulance • Clinton Township, MI

2d

About The Position

If you like being the person employees trust, the one who knows how things actually get done, and the one who keeps important processes moving forward, this role may be a great fit. Medstar is looking for a Human Resources Coordinator who enjoys hands-on work, daily interaction with employees, and keeping HR systems running smoothly. This is not a senior leadership role. It is a frontline HR position where your impact is felt every day by the people who show up to care for patients and communities. What this role is about You will be the first stop for many employees when they have questions or need help. You will support hiring and onboarding, keep compliance tasks organized, manage benefit and leave processes, and help employees navigate life events that intersect with work. You will work closely with the VP of HR and be part of a small team that values accuracy, follow-through, and respectful communication. What makes Medstar different Our employees work in high-stress, high-impact roles. HR here is not distant or abstract. It is personal, practical, and closely connected to the people doing the work. This role matters because it helps ensure our teams are supported, informed, and treated fairly. If you like meaningful work, clear responsibilities, and being part of a mission-driven organization, we’d like to hear from you.

Requirements

• Experience working in an HR support, coordinator, or generalist role where accuracy and follow-through mattered
• A working knowledge of employment processes, benefits, workers’ compensation, and employee relations
• Comfort using HR systems, benefit platforms, background screening tools, and Excel
• Strong communication skills and good judgment, especially when employees are stressed or dealing with personal issues
• The ability to manage interruptions, shifting priorities, and confidential information with professionalism
• A bachelor’s degree in Human Resources, Business, or a related field, or equivalent practical experience

Nice To Haves

• Experience in healthcare, EMS, or a nonprofit environment is helpful, but not required.

Responsibilities

• Serve as a primary point of contact for employees with questions about benefits, leaves, policies, and HR processes
• Support hiring and onboarding by coordinating background checks, screenings, medical clearances, and orientation requirements
• Assist with benefits administration, including enrollments, changes, audits, and coordination with third-party administrators
• Process workers’ compensation claims, FMLA, and short-term disability documentation
• Track employee status changes, classifications, and required records
• Help prepare for audits related to workers’ compensation, EEOC, OSHA, and other regulatory requirements
• Maintain accurate HR records and systems, working comfortably across multiple vendor platforms
• Stay current on employment laws and HR best practices that apply to healthcare and EMS environments

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees