Human Resources Coordinator

Access Group•Little Rock, AR

13d

About The Position

Onboarding, Compliance & HR Intake, is responsible for managing the end-to-end onboarding process for new employees, ensuring all initial compliance requirements are met, and serving as the first point of contact for incoming Human Resources calls. This role functions as the front door of HR, providing timely and accurate information, resolving routine inquiries, and routing complex matters to the appropriate HR team member. The position is designed to flex with hiring volume and support overall HR operations.

Requirements

Associate’s or Bachelor’s degree preferred
Minimum of two years of HR, onboarding, or administrative experience preferred
Strong interpersonal and customer service skills
Maintains credibility through sincerity, honesty, and discretion
Ability to maintain professional composure in emotional or confrontational situations
High level of accuracy and attention to detail
Exercises sound judgment and critical thinking
Proficient in Microsoft Word, Excel, Outlook, and internet-based systems; able to adapt to new systems as needed
Ability to multi-task and manage competing priorities in a fast-paced environment
Self-starter with the ability to work independently and manage workload without constant oversight
Ability to develop, document, and maintain efficient systems and processes
Thorough knowledge of employment-related laws and regulations
Excellent interpersonal, communication, and conflict-resolution skills
Knowledge of payroll systems or ability to learn
Ability to manage continuity, change, and transition
Strong organizational skills with attention to detail and accuracy.
Strong analytical and problem-solving skills
Ability to translate broad goals into actionable steps, anticipate and solve problems, and identify opportunities for improvement
Ability to handle multiple tasks in a very busy environment
Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standard situations
ACCESS drivers are required to maintain a valid driver’s license, current auto liability insurance and registration, a clean driving record, and the physical ability to drive to locations throughout Arkansas.

Nice To Haves

PHR certification is a plus

Responsibilities

Coordinate pre-hire requirements (background checks, drug screens, references)
Ensure completion of I-9 and E-Verify
Enter and maintain new hire data in the HRIS
Coordinate and support new hire orientation
Verify and track required licenses, certifications, and driver documentation
Assign and track required onboarding trainings
Conduct 30-day onboarding check-ins
Maintain accurate onboarding and compliance documentation
Document onboarding and intake procedures
Answer incoming calls to the HR main phone line
Serve as first point of contact for employees and applicants
Respond to Tier 1 HR inquiries using established resources and scripts
Route Tier 2 issues to appropriate HR leadership
Maintain a basic log of calls and recurring issues
Communicate consistently and professionally in alignment with HR policies
Attend and represent the organization at job fairs, networking events, and career expos
Serve as the on-site HR representative at events
Distribute materials and answer general employment questions
Collect candidate interest forms or resumes without screening
Direct candidates to the correct application process
Assist with event logistics (registration, setup, follow-up lists)
Coordinate with HR Manager before and after events
Support HRIS audits and personnel file maintenance
Assist with compliance tracking and reporting
Provide cross-coverage support to HR team as needed
Schedule meetings, including exit interviews