Human Resources Coordinator

Planned Parenthood of Greater New York • New York, NY

133d • $65,000 - $70,000

About The Position

The Human Resources Coordinator is responsible for providing administrative, operational, and systems support across the Human Resources function. This position focuses on maintaining accuracy in HRIS, coordinating volunteer processes through Volgistics, supporting talent acquisition by scheduling interviews, monitoring the HR inbox, and managing various HR administrative functions. The HR Coordinator plays a critical role in ensuring smooth HR operations, compliance with organizational policies, and a positive experience for staff and volunteers.

Requirements

• Strong customer service orientation with the ability to handle sensitive issues with professionalism.
• Excellent verbal and written communication skills.
• Ability to work collaboratively across departments and levels.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Familiarity with HRIS systems; prior use of Volgistics preferred.
• Strong organizational and data management skills.
• Keen attention to detail and accuracy.
• Ability to prioritize and manage multiple competing demands.
• Discretion in handling confidential information.
• Adaptability in a fast-paced and changing environment.
• Associate’s degree or equivalent experience required; Bachelor’s degree preferred.
• Minimum of two years of administrative or HR support experience.
• Experience with HRIS systems and/or volunteer management systems (Volgistics a plus).
• Strong organizational and customer service skills.

Responsibilities

• Maintain employee records in the HRIS, ensuring accuracy and data integrity.
• Generate HRIS reports to support audits, compliance, and HR metrics.
• In collaboration with payroll, lead configuration and customization of HRIS modules to align with organizational policies.
• Evaluate and implement new HRIS features to improve workflow efficiency and compliance.
• Manage relationships with HRIS vendors.
• Develop training programs for HRIS users across departments.
• Support HR projects, meetings, and trainings by preparing materials, scheduling, and taking minutes.
• Maintain personnel filing software, ensuring records are organized and accessible.
• Monitor and track HR-related compliance activities, escalating issues as needed.
• Manage volunteer records, onboarding, and scheduling through Volgistics.
• Support volunteer engagement by maintaining accurate data and responding to volunteer inquiries.
• Develop and maintain standard operating procedures for volunteer onboarding, training, and compliance.
• Interpret and enforce volunteer onboarding compliance policies, including background checks, HIPAA training, and scope of service.
• Ensure volunteer activities comply with state and federal labor laws, including FLSA and NYS guidelines.
• Conduct audits of volunteer records and activities to ensure regulatory compliance.
• Serve as the Volgistics system administrator, responsible for configuration and reporting.
• Develop and maintain SOPs for volunteer data management and reporting.
• Advise senior HR leadership on volunteer program performance, risks, and strategic improvements.
• Coordinate interview scheduling, assessments, and communication with candidates.
• Partner with recruiters and hiring managers to streamline candidate experience.
• Maintain applicant tracking data for compliance and reporting purposes.
• Monitor and triage the HR shared inbox, ensuring timely responses to staff inquiries.
• Provide accurate information regarding HR policies, procedures, and programs.
• Escalate complex matters to appropriate HR team members while maintaining customer service standards.

Benefits

• Generous PTO and holiday schedule
• Medical, dental and vision coverage options for you and eligible dependents
• FSA, HSA, Commuter pre-tax reimbursement funds
• Short- and Long-Term Disability, Free Basic Life and AD&D
• 401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree