Human Resources Coordinator

Corporate Office•Carlsbad, CA

9h•Onsite

About The Position

The Human Resources Coordinator will support our company’s Core Values and its commitment to be the employer of choice in the industry by supporting our Associate Services (Human Resources) function. This position will be engaged with hourly and management associates, providing courteous and timely assistance in a fast-paced, change-oriented environment. The Coordinator will assist as needed with administrative functions in all areas of the Resort’s HR function including benefits, worker’s compensation, recruitment & onboarding, terminations and more.

Requirements

Relevant hospitality or Human Resources experience.
Highly motivated self-starter focused on quality, organization, service and teamwork.
Must have Excellent oral and written communication skills
Proficiency with online tools is a necessity. Must be able to navigate online tools quickly and efficiently.
Must be proficient in Microsoft Office applications and Windows.
The ability to work in a fast-paced, evolving work environment while executing delegated tasks and assignments.

Nice To Haves

Previous operations leadership/supervisory experience preferred.
Bachelor’s Degree in Hospitality or related field preferred.
Certification in Human Resources preferred.
Bilingual Spanish language ability is preferred.

Responsibilities

Administrative support of the Associate Services Center and all its functions including: worker’s compensation, unemployment/disability claims, recruitment and onboarding, employee self-service functions, paid time off management, associate events and recognition, training, terminations, leaves of absence, associate communications and more.
Process new hire paperwork & referral program.
Maintain all aspects of onboarding
Utilize multiple software/online tools to manage each area listed above, including mastery of the HRIS (Human Resources Information System).
Offer face-to-face, “online” and telephone “customer service” to our Associates. Be prepared to assist with questions about paid time off, benefits, scheduling, termination process, complaints, leaves and more. Direct Associates to the right resources, and follow-up to ensure their needs are met.
Assist with terminations and coordinate exit interviews.
Assist with the creation of online and printed resource materials for associates such as benefits packets, new hire orientation documents and training materials.
Maintain personnel files in compliance with the law and company policy including the maintenance of electronic files.
Understand Local, State and Federal employment laws and keep abreast of changes. Use this knowledge to ensure our company's assets are protected as we manage our business.
Assist with processing of Employment Training Panel (ETP) documentation and other training / certification records in the HRIS.
Assist in track training records.
Provide administrative support for leaves of absences and benefits.
Assist with the implementation of the Associate Engagement Survey and periodic “pulse” checks.
Perform some training functions including New Hire Orientation responsibilities.
Assist with recruitment as needed. Help onboard new hires.
Assist with picking up mail and term checks.
Assist with ordering office supplies.
Prepare and send out mass communications and manage our social media presence. Utilize online tools such as group texting, online “newsletters” and sites such as Instagram and LinkedIn. Utilize traditional methods of communication as needed such as bulletin boards and mailings.
These job duties are not all inclusive of other job duties or tasks that may assigned for this position by management.